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Milwaukee Streetcar Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $77,000.00 - $95,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Dental Insurance
Health Insurance
401(k)
Disability insurance
Vision Insurance
Life insurance

Job Description

Transdev is a prominent global leader in the mobility industry, specializing in operating transportation systems, maintaining vehicle fleets, and delivering innovative mobility solutions across a variety of sectors including cities, counties, airports, companies, and universities throughout the United States. With a dedicated workforce of 32,000 employees in over 400 locations within the U.S. and a global team of 110,000 members representing 19 countries, Transdev stands as a major force in advancing safe, reliable, and efficient transportation services. The company is committed to empowering freedom of movement daily, focusing on solutions that serve the common good. The Milwaukee, WI location is... Show More

Job Requirements

  • high school diploma or equivalent
  • 2-3 years of transit supervisory experience preferred
  • knowledge of regulatory requirements to assure compliance with applicable federal, state, and local laws
  • experience supervising schedulers, dispatchers, and drivers
  • computer literate with working knowledge of Microsoft Office
  • ability to prioritize tasks effectively and manage time effectively
  • ability to appropriately interact with employees of all levels including drivers, customers, senior management, client representatives, union officials, and the general public
  • willing to work extended hours including weekends and holidays if needed
  • demonstrate regular and consistent attendance and punctuality

Job Qualifications

  • 2-3 years of transit supervisory experience preferred
  • knowledge of regulatory requirements to assure compliance with applicable federal, state, and local laws
  • experience supervising schedulers, dispatchers, and drivers
  • computer literate with working knowledge of Microsoft Office
  • ability to prioritize tasks effectively and manage time effectively
  • ability to appropriately interact with employees of all levels including drivers, customers, senior management, client representatives, union officials, and the general public
  • willing to work extended hours including weekends and holidays if needed
  • demonstrate regular and consistent attendance and punctuality

Job Duties

  • Assumes first-line supervision of location employees
  • ensures company policies and procedures are followed
  • have direct interface with the City of Milwaukee
  • FTA/State DOT oversight exposure
  • coordinates daily transit operations' dispatching and in-service monitoring
  • completes necessary daily and/or weekly reports for company and customer
  • tracks and maintains employee attendance system and processes driver and operations staff vacation requests
  • maintains/orders necessary driver and staff uniforms
  • monitors and evaluates operations activities including vehicle on-time statistics, missed runs, customer complaint data, accident data, and road call data
  • assists with supervision of location staff providing coaching and guidance
  • fully trained and capable of running other departments in the event of a vacancy
  • in conjunction with the Safety Manager, ensures all federal, state, local and company recordkeeping requirements are met
  • may assist in accident/incident investigation providing onsite assistance and support to safety and training personnel
  • coordinates with safety and training departments to ensure all safety goals and directives are met
  • ensures all manifests are performed accurately and timely
  • manages dispatch and operator schedules and validates pay hours
  • assigns manifests and documents assignments manually and in specified computer systems
  • assists with operator hiring process and administers discipline including recommendations for suspension or termination
  • oversees activities and supervises driver's room
  • documents attendance and enforces uniform policy
  • counsels employees
  • performs other management requests or directives related to overall Transdev function
  • maintains appropriate license requirement to drive a route as necessary

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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