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Milwaukee Streetcar Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $77,000.00 - $95,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

vacation
sick days
Holidays
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
voluntary long-term disability

Job Description

Transdev is a leading global mobility company specializing in the operation and maintenance of transportation systems across the United States and worldwide. With a robust network consisting of over 32,000 employees managing more than 17,000 vehicles at 400 locations nationwide, Transdev is a trusted partner for cities, counties, airports, companies, and universities looking to deliver reliable, safe, and innovative transit solutions. Operating in 19 countries and supported by a global team of approximately 110,000 members, Transdev is committed to empowering the freedom to move every day by providing efficient and accessible transportation options that serve the common good. The organization... Show More

Job Requirements

  • eligible to work in the United States without requiring sponsorship
  • successfully pass a pre-employment drug screen
  • sit for extended periods up to 6-8 hours per day
  • frequent walking on long distances and uneven or slippery surfaces
  • lift material weighing up to 50 lbs with or without assistance
  • occasionally bend, kneel, or crouch to files or equipment at ground level
  • work shifts or flexible schedules as needed
  • demonstrate drug-free workplace compliance

Job Qualifications

  • 2-3 years of transit supervisory experience preferred
  • knowledge of regulatory requirements to assure compliance with applicable federal, state, and local laws
  • experience supervising schedulers, dispatchers, and drivers
  • computer literate with working knowledge of Microsoft Office
  • ability to prioritize tasks effectively and manage time
  • ability to appropriately interact with employees at all levels including drivers, customers, senior management, client representatives, union officials, and general public
  • willing to work extended hours including weekends and holidays
  • demonstrate regular and consistent attendance and punctuality

Job Duties

  • Assumes first-line supervision of location employees
  • ensures company policies and procedures are followed
  • have direct interface with the City of Milwaukee
  • FTA/State DOT oversight exposure
  • coordinates daily transit operations' dispatching and in-service monitoring
  • completes necessary daily and/or weekly reports for company and customer
  • tracks and maintains employee attendance system and processes driver and operations staff vacation requests
  • maintains/orders necessary driver and staff uniforms
  • monitors and evaluates operations activities including vehicle on-time statistics, missed runs, customer complaint data, accident data, road call data, and other operations-related functions
  • assists with supervision of location staff and communicates job requirements and expectations
  • monitors performance of staff and provides coaching and guidance
  • shall be fully trained and capable of running other departments in event of a vacancy
  • ensures all federal, state, local and company recordkeeping requirements are met in conjunction with the Safety Manager
  • assists in accident/incident investigation including on-site assistance and support to safety and training personnel
  • coordinates with safety and training department to ensure all safety goals and directives are met
  • ensures all manifests are performed accurately and timely
  • manages dispatch and operator schedules and validation of pay hours
  • assigns manifests and documents assignments manually and in specified computer system
  • assists with operator hiring process
  • administers discipline to operators including recommendations for suspension or termination
  • oversees activities and supervises driver's room
  • documents attendance and enforces uniform policy
  • counsels employees
  • performs other management requests or directives related to overall function of Transdev
  • maintains appropriate license requirement to drive a route as necessary to complete day’s activity

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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