Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $26.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
overtime pay
Employee Discounts
Job Description
Truitt and White is a reputable company operating in the home improvement industry, specializing in high-quality windows and doors. With a commitment to superior craftsmanship and excellent customer service, Truitt and White has established itself as a trusted name in the market. Their Door and Window Showroom serves as a vital touchpoint for customers seeking quality products and expert advice to enhance their homes. The company prides itself on delivering personalized service, ensuring that every customer receives tailored solutions to meet their specific needs. As a non-union employer, Truitt and White offers competitive hourly wages from $20 to $26 per... Show More
Job Requirements
- High school diploma or equivalent
- basic computer knowledge and skills
- customer service experience preferred
- ability to work Monday through Friday with some Saturdays and occasional overtime
- ability to sit or stand for extended periods
- ability to bend, kneel, walk on uneven ground, walk upstairs, and lift up to 20 pounds occasionally
- proficiency in English
- dependable and punctual
- ability to communicate clearly and professionally
- ability to work in a team environment
- willingness to learn on the job
- sound judgment
- ability to handle stressful situations with a positive attitude
Job Qualifications
- High school diploma or equivalent
- proficiency in English reading, writing, and speaking
- basic computer skills including knowledge of POS systems, vendor programs such as Marvin OMS and Weathershield Onesource, Microsoft and Google programs
- excellent communication and interpersonal skills
- ability to work cooperatively in a team environment
- willingness to learn and adapt to multiple tasks and responsibilities
- fluency in Spanish is a plus
Job Duties
- Greet customers and set them up with a salesperson or brochure depending on their need
- answer phones and assist customers with needs for a salesperson or information
- relay basic product information as needed to customers
- perform basic clerical duties such as processing paperwork, placing stock parts orders, organizing brochures, and helping salespeople
- perform initial intake for service requests by gathering customer information and problems to pass to the service department
- communicate with customers about their order details, post order procedures, and the status of their order
- provide order double-check, place purchase orders and build sales orders in Bistrack, enter order confirmations, manage and distribute prehung door paperwork
- respond to incoming service requests, help diagnose problems or identify next steps, order parts and schedule appointments for service technicians
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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