Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
A free meal every shift
room discounts
Dining Discounts
Free parking
Movie theater discounts
Career growth opportunities
Early wage access
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Employee assistance program
401k with employer match
Job Description
The Hilton Milwaukee City Center is a prestigious hotel located in downtown Milwaukee, renowned for its rich history and exceptional guest experience. As a part of the Marcus Hotels & Resorts division of The Marcus Corporation, the hotel benefits from over 60 years of operational and service excellence. The Hilton Milwaukee City Center is a prominent landmark built in 1927, originally known as the Schroeder Hotel. It has recently undergone a significant $40 million renovation, enhancing its guest rooms, event spaces, and grand lobby to reflect modern elegance while preserving its historical charm. Connected directly to the newly expanded Baird... Show More
Job Requirements
- At least two years of serving experience in an upscale or fine-dining restaurant
- must be available to work Fridays and Saturdays
- excellent communication and interpersonal skills
- strong knowledge of wine, spirits, and food pairings
- ability to obtain any government-required license or certificate
- able to carry trays up to 35 lbs and stand, walk, and move in a fast-paced environment for extended periods
- basic math skills
- proficient in English
- manual dexterity
Job Qualifications
- At least two years of serving experience in an upscale or fine-dining restaurant
- excellent communication and interpersonal skills with the ability to anticipate guest needs
- strong knowledge of wine, spirits, and food pairings
- ability to confidently describe menu items, vintages, regions, and preparation methods
- ability to obtain any government-required license or certificate
- TIPS certification preferred
- proficient in English for guest communication, order taking, and completing written documentation
- basic math skills for handling payments, calculating checks, and understanding portion standards
- manual dexterity for handling service ware, glassware, plates, trays, and other dining room equipment
Job Duties
- Greet guests warmly, present menus, and guide them through food and beverage selections with expert knowledge and professionalism
- take accurate food and drink orders and enter them efficiently using the POS system
- deliver courses in proper order and ensure timely service, maintaining an elevated dining experience throughout each visit
- maintain a thorough understanding of the food menu, wine list, specialty cocktails, and daily specials, including preparation methods and ingredient details
- prepare and maintain assigned service stations, including stocking linens, utensils, condiments, and service ware
- monitor guest satisfaction, respond promptly to requests, and resolve concerns in a courteous and helpful manner
- handle cash, credit card transactions, and guest checks with accuracy and adherence to established procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink supports hiring across hospitality industries.
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