Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $19.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Employee Discounts
Job Description
Waltonwood is a renowned community management company dedicated to providing exceptional living experiences through highly engaged and compassionate service. Serving multiple communities, Waltonwood fosters supportive environments where residents, families, and team members connect and thrive. Waltonwood is known for its commitment to resident satisfaction and operational excellence in assisted living, independent living, and other community settings. The company emphasizes a collaborative team approach, ensuring that daily operations run smoothly and that residents feel safe, cared for, and valued. Waltonwood's administrative teams are the backbone of the community, advocating for residents and supporting community leadership to enhance overall quality of life... Show More
Job Requirements
- Proficiency with Microsoft Office and other computer applications
- knowledge of multiple phone line operations and proper phone etiquette
- minimum of 6 months of customer service and clerical experience preferred
- high school diploma or GED preferred
- strong communication and organization skills
- ability to follow written and oral instructions and procedures
- ability to reach, bend, twist, squat, kneel, push, and pull
- ability to lift and carry up to 20 pounds
- ability to perform repetitive movements including grasping, pushing, pulling, and fine manipulation
- ability to sit constantly with occasional standing and walking
- constant use of manual dexterity, auditory and visual skills and gross motor skills with frequent use of bi-manual dexterity and fine motor skills
Job Qualifications
- Proficiency with Microsoft Office and other computer applications
- knowledge of multiple phone line operations and proper phone etiquette
- a minimum of 6 months of customer service and clerical experience
- high school diploma or GED preferred
- strong communication skills
- strong organization skills
- empathetic and compassionate nature
- ability to work effectively as part of a team
Job Duties
- Greet residents, visitors, and staff in a welcoming, professional manner
- answer internal/external telephone calls promptly and professionally
- properly understand and apply safety, security, and emergency procedures
- monitor and direct those who enter and exit the building
- become familiar with all residents and communicate positively with them daily
- update resident roster daily and collect daily resident charges
- provide administrative and clerical support to department heads, business office manager, and executive director
- keep front desk organized, neat, and clean
- provide light housekeeping duties
- assist with all other duties as assigned by the business office manager
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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