Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
retirement savings plan
Employee Discounts
Career development opportunities
partner ownership
Job Description
H-E-B is a renowned American supermarket chain headquartered in San Antonio, Texas, known for its strong commitment to community, quality, and customer service. With over a hundred years of history, H-E-B has evolved into one of the largest and most respected grocery retailers in the United States. The company prides itself on being a partner-owned business, emphasizing the importance of its people in driving innovation, growth, and excellence. They aim to make customers feel welcome, ensuring that their shopping experience is seamless, pleasant, and tailored to meet the needs of the local community. H-E-B consistently invests in its partners by... Show More
Job Requirements
- Minimum age 18
- high school diploma or equivalent
- 1+ years of experience
- completion of food safety and sanitation training
- training on equipment operation, cleaning, maintenance
- knowledge of computer systems and equipment
- strong customer service skills
- communication and interpersonal skills
- reading and writing skills
- planning and organizing skills
- ability to lift up to 50-55 lbs and manage heavier items with assistance
- ability to work in a fast-paced retail environment
- ability to perform detailed and precise tasks
- ability to work independently with minimal supervision
Job Qualifications
- High school diploma or equivalent
- 1+ years of experience in food service or retail production
- completion of food safety and sanitation training
- training on equipment operation, cleaning, and maintenance
- knowledge of computer systems and equipment like PC, symbol, scales, label machine
- strong customer service skills
- communication and interpersonal skills
- reading and writing skills
- planning and organizing skills
Job Duties
- Proactively provides superior customer service
- takes orders from customers by telephone or in person
- answers customer questions regarding products
- assists them with selections
- works independently with minimal supervision
- applies expertise/experience to prepare, package, and merchandise fresh product effectively
- focuses on inspecting for quality
- slices, packages, labels, rotates, and culls products for poor quality
- assists in technical areas as needed, such as more difficult set-up and clean-up
- uses advanced selling techniques and advanced product knowledge and experience to meet customer needs and build department sales
- cleans and sanitizes display cases
- operates and maintains all/more complex equipment properly
- complies with H-E-B food safety and sanitation standards
- complies with department/store operating procedures
- records production and shrink to aid in production planning (bakery)
- assists in technical areas like baking, frying, and decorating (bakery)
- culls bakery products for poor quality and expiration dates (bakery)
- ensures service counter customers are greeted and taken care of in a timely manner (deli)
- manages Make Ready application (TMR) for e-commerce orders throughout the day (deli)
- uses Fresh Production Planner and ensures all inventory processes are complete and products are prepared in the right quantity (deli)
- performs inventory management processes as required
- assists in training other partners
- ensures catering orders are prepared and ready in time for customer pickup
- communicates product inventory concerns to lead or manager
- provides product demos and education to customers
- ensures all sanitation and maintenance tasks for deli slicers are followed
- serves and packages products at customer's request (prepared foods)
- educates customers on preparation and reheating instructions of prepared foods
- prepackages condiments for prepared food items
- cuts, slices, dices, chops food in preparation for chef
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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