Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $1.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
partner ownership opportunity
Job Description
H-E-B is one of the largest independently owned food retailers in the United States, operating over 400 stores across Texas and Mexico. With annual sales surpassing 31 billion dollars, H-E-B has built a strong reputation for innovation and leadership in the grocery retail industry. Known for pioneering creative new concepts, the company has expanded beyond traditional grocery retailing into the restaurant and bar business. H-E-B aims to combine exceptional food quality with outstanding service to create a distinctive yet familiar neighborhood dining experience that customers love and trust.
As part of this expansion, H-E-B is hiring for the ... Show More
As part of this expansion, H-E-B is hiring for the ... Show More
Job Requirements
- Minimum age 18
- 1+ years of experience in customer service
- experience in restaurant Point of Sale (POS) systems preferred
- completion of Alcohol Seller Training and Cash Handling training upon hire
- ability to function in a fast-paced retail environment
- willingness to work extended hours and rotating schedules
- ability to safely maneuver around moving mechanical parts
- ability to frequently reach at waist and grasp
- ability to frequently be exposed to fumes, airborne particles, and toxic or caustic materials
- ability to frequently stand and walk
- ability to occasionally reach at overhead, shoulder, knee, floor
- ability to bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push, pull with arms
- ability to perform fine motor movements and shoulder circumduction
- ability to occasionally be exposed to heat, ambient temperatures, and loud noise
- ability to lift 50 lbs and manage items in excess of 50 lbs by breaking down or requesting assistance
Job Qualifications
- Experience in restaurant Point of Sale (POS) systems such as NCR, Aloha, Nirvana
- advanced customer service and communication skills
- working understanding of nutrition values and ingredients
- organization and planning skills
- computer skills
- reading and writing skills
- ability to handle guest feedback and resolve problems effectively
- ability to maintain a positive attitude while balancing multiple priorities
Job Duties
- Builds strong relationships with customers in varying situations
- takes orders from customers
- assists with menu and beverage selections, including alcoholic beverages
- provides detailed information on menu items and specials, and beer and wine
- serves food, drink, and products to guests
- processes cash, check, debit, and credit transactions accurately and quickly
- uses suggestive selling techniques and merchandises effectively to meet guest needs and build department sales
- interacts positively with customers in person, on the phone, or through technology
- assists with catering orders as needed
- addresses complaints
- resolves problems in a way that builds relationships
- models teamwork to ensure a great guest experience
- prepares, packages, merchandises product
- assists in technical areas as needed
- ensures compliance with TABC regulations
- ensures compliance with department and store standard operating procedures
- buses and cleans tables
- performs deep clean of dining, ordering, bar areas, as needed
- maintains beverage station and bar areas
- maintains sanitation in food and beverage prep areas and display cases
- properly handles, operates, and maintains equipment
- performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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