HEB logo

HEB

Mid Cities True TX BBQ - Order Taker/Runner - Full-Time

Job Overview

briefcase

Employment Type

Full-time
Part-time
clock

Compensation

Type:
Hourly
Rate:
Range $16.50 - $1.00
clock

Work Schedule

Rotating Shifts
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
employee discount
Career development opportunities
partner ownership

Job Description

H-E-B is a highly respected and independently owned food retailer known throughout Texas and Mexico, operating over 400 stores with annual sales exceeding 31 billion dollars. The company has a long-standing reputation for leading innovation in the grocery retail space by offering creative new concepts and exceptional customer experiences. Recently, H-E-B expanded its reach into the Restaurant & Bar business, providing vibrant neighborhood dining experiences that combine exceptional food quality with outstanding service. This new venture underscores H-E-B’s commitment to delivering memorable and satisfying experiences to every guest.

As an Order Taker/Runner in the H-E-B Restaurant division... Show More

Job Requirements

  • Minimum age 18
  • 1+ years of experience in customer service
  • experience in restaurant Point of Sale (POS) systems preferred
  • completion of alcohol seller training and cash handling training upon hire
  • ability to function in a fast-paced retail environment
  • ability to work extended hours and/or rotating schedules
  • ability to safely maneuver around moving mechanical parts
  • ability to constantly reach at waist and grasp
  • frequently be exposed to fumes, airborne particles, and toxic or caustic materials
  • frequently stand and walk
  • occasionally reach overhead, at shoulder, knee and floor
  • bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push, pull with arms, pinch, perform fine motor movements
  • occasionally be exposed to heat, ambient temperatures, and loud noise
  • demonstrate ability to lift 50 lbs and manage in excess of 50 lbs with safe lifting practices

Job Qualifications

  • High school diploma or equivalent
  • 1+ years of customer service experience
  • experience with restaurant Point of Sale (POS) systems preferred
  • completion of alcohol seller training and cash handling training upon hire
  • advanced communication and interpersonal skills
  • working understanding of nutrition values and ingredients
  • organization and planning skills
  • computer skills
  • reading and writing skills
  • ability to handle guest feedback and resolve problems effectively
  • ability to maintain a positive attitude while balancing multiple priorities

Job Duties

  • Builds strong relationships with customers in varying situations
  • takes orders from customers
  • assists with menu and beverage selections including alcoholic beverages
  • provides detailed information on menu items and specials, and beer and wine
  • serves food, drink, and products to guests
  • processes cash, check, debit, and credit transactions accurately and quickly
  • uses suggestive selling techniques and merchandises effectively to meet guest needs and build department sales
  • interacts positively with customers in person, on the phone, or through technology
  • assists with catering orders as needed
  • addresses complaints and resolves problems in a way that builds relationships
  • models teamwork to ensure a great guest experience
  • prepares, packages, merchandises product
  • assists in technical areas as needed
  • ensures compliance with TABC regulations
  • ensures compliance with department and Store standard operating procedures
  • buses and cleans tables
  • performs deep clean of dining, ordering, bar areas, as needed
  • maintains beverage station and bar areas
  • maintains sanitation in food and beverage prep areas and display cases
  • properly handles, operates, and maintains equipment
  • performs other duties as assigned

OysterLink is built for hospitality recruitment.

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

You may be also interested in: