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Mid Cities - True TX BBQ - Catering Specialist - Full time - (Expired Job)
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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.50 - $1.00
Work Schedule
Rotating Shifts
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Training and Development
Job Description
H-E-B is a renowned supermarket chain recognized for its commitment to quality products and excellent customer service. Known widely in the regions it serves, H-E-B has grown from a traditional grocery store into a multifaceted food retail establishment that emphasizes fresh, delicious foods prepared both in-store and for special events. Catering to a diverse clientele, H-E-B continually innovates its services to include specialized departments such as catering specialists who focus exclusively on event planning and execution.
This role of Catering Specialist at H-E-B is designed for a proficient professional who will oversee the promotion, pricing, planning, coordination, and executi... Show More
This role of Catering Specialist at H-E-B is designed for a proficient professional who will oversee the promotion, pricing, planning, coordination, and executi... Show More
Job Requirements
- 1+ years experience working front of house duties, banquet or event work, or related experience
- experience in ordering, inventory management, and shrink control
- comprehensive culinary and food prep knowledge
- working knowledge of food and beverage service
- advanced customer service and communication skills
- advanced planning and organization skills
- culinary and food processing skills
- ability to direct and lead a team
- ability to work a flexible schedule including opening, closing, and weekend shifts
- ability to respond quickly and appropriately to guest concerns and feedback
- ability to handle guest feedback and resolve problems effectively
- ability to maintain a smile at all times, even when balancing multiple priorities
- business acumen
- culinary degree or equivalent combination of culinary training and/or experience
- ability to function in a fast-paced, retail environment
- ability to work extended hours and/or rotating schedules
- ability to safely maneuver around moving mechanical parts
- ability to constantly reach at waist and grasp
- frequently exposed to fumes or airborne particles, and toxic or caustic materials
- frequently stand, walk, and pivot
- occasionally sit, reach at overhead, shoulder, knee, and floor
- occasionally bend, stoop, squat, crouch, kneel, climb stairs, twist, push/pull with arms, pinch, perform fine motor movements, shoulder circumduction
- occasionally exposed to heat, ambient temperatures, and loud noise
- frequently exposed to wet and cold conditions
- ability to lift 80 lbs and manage in excess of 80 lbs with a team lift
- responsibility to never lift beyond safe lifting limits
- must break down heavy items or ask for assistance
Job Qualifications
- 1+ years experience working front of house duties, banquet or event work, or related experience
- experience in ordering, inventory management, and shrink control
- comprehensive culinary and food prep knowledge
- working knowledge of food and beverage service
- proficiency in H-E-B systems (XPTR, DSD, IMS, CICS2, POS, Microsoft Office) preferred
- advanced customer service and communication skills
- advanced planning and organization skills
- culinary and food processing skills
- ability to direct and lead a team
- ability to work a flexible schedule including opening, closing, and weekend shifts
- ability to respond quickly and appropriately to guest concerns and feedback
- ability to handle guest feedback and resolve problems effectively
- ability to maintain a smile at all times, even when balancing multiple priorities
- business acumen
- culinary degree or equivalent combination of culinary training and/or experience
Job Duties
- Create and consult on menus based on knowledge of food and food prep, available kitchen capacity, prep and cook times, and event specifics
- train line and prep cooks to help with catering orders
- ensure all government and company regulations and standards for product freshness, safety, refrigeration, and sanitation are met
- assist purchasing and receiving tasks for the total restaurant facility
- prepare required paperwork, including forms, reports, and schedules in an organized and timely manner
- direct administrative details such as financial operations, dissemination of promotional materials, and responses to inquiries
- consult with customers to determine objectives and requirements for events such as meetings, special parties, and banquets
- obtain event-related specifications and pertinent information such as number attending, schedule of events, and menu
- create quotes, prepare contracts, secure customer signatures, and collect deposits as required
- regularly review upcoming event function sheets and modify as needed
- document final arrangements with clients, maintain records of event aspects including financial details, and prepare schedules for each off-site event
- direct and supervise breakdown and cleanup after each event
- account for all equipment and supplies and return restaurant items to storage areas
- coordinate event-related services such as transportation, delivery, facilities, catering, signage, displays, special needs requirements, printing, and others
- requisition equipment and supplies needed for each event, ensuring they meet customer expectations and requirements
- inspect event sites prior to the start of each function including room setup, menu, and service staff
- greet customers prior to the start of each event
- continually observe, direct, and assist staff
- confer with staff at event site to coordinate details and ensure guest needs are met throughout the event
- monitor events to ensure compliance with regulations, laws, and satisfaction of customers and resolve any issues that arise
- return or arrange for return of rented materials
- conduct post-event evaluations to determine how future events could be improved
- solicit and promote special event business through advertising, cold-calling, contacting past customers, and relationships with local businesses
- apply culinary and food prep knowledge to increase sales and suggest additional H-E-B products and services such as floral and wine
- prepare and complete accurate billing at the completion of functions and collect final payments
- work varying positions in the department as scheduled
- perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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