Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.50 - $1.00
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Training and development opportunities
career advancement
Retirement Plan
Job Description
H-E-B is a leading retail company renowned for its commitment to customer satisfaction and community involvement. Established as a grocery store chain, H-E-B has grown into one of the largest and most trusted names in the retail industry, known for its exceptional product quality, innovative shopping experiences, and dedication to its Partners—the company’s term for its employees. H-E-B’s business philosophy centers around being Partner-owned, which means that every individual involved in the company has a vested interest in its success. This unique approach creates a culture where People come first, driving a workplace environment that values respect, hard work, and... Show More
Job Requirements
- Minimum age 18
- high school diploma or equivalent
- 1+ years of bakery experience
- completion of company orientation, safety training, and eCommerce online ordering training upon hire
- ability to function in a fast-paced retail environment
- ability to work with customers and stay attentive to their needs
- ability to constantly stand, reach at waist, and grasp
- ability to occasionally walk, reach at overhead, shoulder, knee, and floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, arm push/pull, pinch, and utilize fine motor skills
- occasional exposure to wet, cold, hot conditions, and loud noise
- ability to lift up to 40 lbs
- ability to manage in excess of 25 lbs
- partner responsibility to not lift beyond safe lifting limits and to seek assistance when necessary
Job Qualifications
- High school diploma or equivalent
- bakery experience
- communication and interpersonal skills
- knowledge of computer systems and equipment such as PC, symbol, scales, and label machine
- strong customer service skills
- reading and writing skills
- planning and organizing skills
Job Duties
- Provides superior customer service
- takes cake orders from customers by telephone or in person with a high level of accuracy
- answers customer questions regarding products and assists them with selections
- uses suggestive selling techniques to meet customer needs and build department sales
- applies proper decorating techniques for each item according to visual training aids to produce quality cakes and pastries
- writes on cakes with icing on request
- reads and executes daily production list through cake flow
- ensures quality control of all products before sending to sales floor per visual training aids
- ensures cake product reaches the showcase and tables at prescribed times
- prepares, packages, and merchandises fresh product effectively
- slices, packages, labels, and rotates products
- records production and shrink to aid in production planning
- maintains sanitation in work area
- complies with H-E-B food safety and sanitation standards
- complies with department and store operating procedures
- operates and maintains all equipment properly
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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