H-E-B Grocery logo

H-E-B Grocery

Mid Cities Beer/Wine - Customer Service Spec - Part-Time

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $17.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee ownership opportunities
Career development programs
Employee Discounts
retirement savings plan

Job Description

H-E-B, a renowned retail grocery chain, is committed to serving its customers with excellence while fostering a supportive and engaging work environment for its employees, known as Partners. Established in Texas, H-E-B has grown into one of the leading grocery retailers recognized for its customer-first philosophy, high-quality products, and community involvement. The company's culture emphasizes the importance of People, placing Partners at the core of its success. This focus underpins H-E-B’s operational approach and its commitment to innovation, growth, and delivering superior customer experiences across all channels of retail. H-E-B offers a dynamic workplace where every individual, regardless of their... Show More

Job Requirements

  • Minimum age 18
  • high school diploma or equivalent
  • 1+ years of experience
  • completion of company orientation and safety training
  • strong customer service skills
  • reading and writing proficiency
  • planning and organizing abilities
  • excellent communication and interpersonal skills
  • ability to function in detailed, precise tasks in a fast-paced retail environment
  • physical ability to meet department-specific lifting and mobility requirements
  • commitment to safety and sanitation standards

Job Qualifications

  • High school diploma or equivalent
  • strong communication and interpersonal skills
  • ability to work in a fast-paced retail environment
  • experience in customer service
  • knowledge of department-specific products (beauty, drugstore, grocery, entertainment, or Texas Backyard) is preferred
  • ability to follow safety and sanitation standards
  • proficiency in inventory management and product stocking
  • ability to lift and handle weight up to department standards
  • completion of company orientation and safety training

Job Duties

  • Stock and rotate items as needed
  • assist with inventory control by loading, unloading, and moving products
  • organize, clean, and prepare back area for night crew and incoming trucks
  • organize merchandise on pallets to present the department attractively
  • ensure the integrity of shelf tags and signage, create or prepare signage as needed
  • maintain standards in shrink, safety, inventory control, and sanitation
  • check shipments for out-of-date and damaged products to ensure quality
  • build, stock, maintain, and dismantle store displays
  • perform Customer Service Assistant duties as needed
  • provide superior customer service
  • answer customer questions and assist with product selections
  • merchandise products effectively
  • use suggestive selling techniques to build department sales
  • clean and sanitize sales floor, display cases, prep areas, and equipment
  • properly handle and maintain operation of equipment
  • comply with departmental SOPs and store operating procedures

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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