H-E-B Grocery logo

H-E-B Grocery

Mid Cities Beer/Wine - Customer Service Spec - Part-Time

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $17.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Life insurance
Disability insurance

Job Description

H-E-B is a renowned American supermarket chain headquartered in San Antonio, Texas. Established in 1905, H-E-B has grown into one of the largest and most trusted grocery retailers in the United States, known for its strong commitment to quality, customer service, and community engagement. With over 400 stores primarily in Texas and Northern Mexico, H-E-B emphasizes a culture where partners (employees) are valued as owners, promoting a workplace where innovation and customer satisfaction drive success. The company is widely acclaimed for its diverse product offerings ranging from fresh produce, bakery, and dairy to specialty departments such as beauty, entertainment, and... Show More

Job Requirements

  • Minimum age 18
  • high school diploma or equivalent
  • 1+ years of experience
  • strong customer service skills
  • ability to function in a fast-paced retail environment with detailed and precise tasks
  • commitment to safety and sanitation standards
  • physical capability to reach, grasp, stand, walk, bend, stoop, squat, crouch, kneel, climb stairs or ladders, twist, push/pull, pinch, and perform fine motor movements as required by the specific department
  • ability to lift department-specific weight limits safely
  • completion of company orientation and safety training

Job Qualifications

  • High school diploma or equivalent
  • strong customer service skills
  • communication and interpersonal skills
  • ability to work in a fast-paced environment
  • planning and organizing skills
  • reading and writing skills
  • knowledge appropriate to the department such as beauty and cosmetic aids for Beauty, audio/video and specialty products for Entertainment, or plant and chemical knowledge for Texas Backyard
  • completion of company orientation and safety training

Job Duties

  • Stock and rotate items as needed
  • assist with inventory control, load, unload, and move product
  • organize, clean, and prepare back area for night crew and incoming trucks
  • organize merchandise on pallets to make the department presentable
  • ensure integrity of shelf tags and signage and prepare signage as needed
  • maintain standards in shrink, safety, inventory control, and sanitation
  • check shipments for out-of-date and damaged product to ensure freshness and quality
  • build, stock, maintain, and take down store displays
  • perform Customer Service Assistant duties as needed
  • provide superior customer service
  • answer customer questions regarding products and assist with selections
  • help customers locate store merchandise
  • merchandise product effectively
  • use suggestive selling techniques to meet customer needs and build department sales
  • clean and sanitize sales floor, display cases, prep areas, and equipment
  • properly handle and maintain the operation of all equipment
  • comply with departmental SOPs and store operating procedures

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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