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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
employee discount
Dental Insurance
Health Insurance
Tuition Reimbursement
Paid Time Off
Vision Insurance
Job Description
The Michaels Companies Inc. is a leading arts and crafts retail company dedicated to fueling the joy of creativity and celebration. As the premier destination for creating and celebrating, Michaels operates over 1,300 stores across 49 states in the U.S. and Canada, alongside a comprehensive online presence through Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels is recognized for offering a vast array of creative supplies, framing products, and craft materials, making it the best place for all things creative. The company is also known for owning Artistree, a manufacturer specializing in custom and specialty framing... Show More
Job Requirements
- High school diploma or equivalent
- experience working with children and in retail or customer service
- ability to stand for long periods and move throughout the store
- capability to bend, lift, carry, and reach
- ability to lift heavy boxes and use ladders safely
- excellent communication skills
- ability to manage multiple events and administrative tasks
- must comply with federal, state, and local employment laws
- willingness to work nights, weekends, and early mornings
- must be able to uphold company's safety and cleanliness standards
Job Qualifications
- Experience working with children and children's events
- retail and/or customer service experience
- excellent people skills
- good written, verbal, and nonverbal communication skills
- strong listening skills
- organizational and interpersonal skills
- creative problem-solving abilities
- ability to handle job stress and interact effectively with others
- energetic and enthusiastic personality
Job Duties
- Plan and coordinate events including children's birthday parties and craft classes
- engage with clients of all ages by fostering a fun and creative environment
- demonstrate and instruct craft projects and activities such as face painting
- manage party add-ons like goody bags and balloons according to company standards
- communicate event details with clients and store team members
- complete administrative tasks including answering emails and making phone calls
- adjust event plans based on client feedback and needs
- create backup or emergency plans for events
- ensure client satisfaction and uphold cleanliness and safety standards before and after events
- help customers shop and locate products
- provide fast and friendly checkout service
- promote Rewards program and Private Label Credit Card enrollments
- educate customers on Voice of Customer survey
- assist with Buy Online Pickup in Store and Ship From Store processes
- participate in truck unload and stocking duties
- maintain merchandise recovery and store appearance
- support shrink and safety programs
- follow Standard Operating Procedures and company policies
- interact respectfully and positively with guests and team members
- cross-train in Custom Framing selling and production
- participate in store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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