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M CROWD RESTAURANT GROUP logo

Mi Cocina Service Manager (44113)

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Matching 401k
Paid vacation
Personal Days
Tuition Assistance
Employee assistance program
Generous dining discounts
short term disability
long term disability
Group Life Insurance
Wellness Program
flexible spending accounts
Pet insurance

Job Description

M Crowd Restaurant Group is a distinguished collection of boutique restaurants based in Texas, known for their commitment to exceptional dining experiences and strong company culture. Established with the first restaurant concept, Mi Cocina, in 1991, the group has grown from a modest 12-table Tex-Mex restaurant in Dallas into a multi-brand enterprise with thousands of employees. The group prides itself on delivering upscale Tex-Mex cuisine with a focus on quality ingredients and warm, respectful service that has earned Mi Cocina a legendary status. Beyond Mi Cocina, M Crowd Restaurant Group includes other acclaimed establishments such as The Mercury, which offers... Show More

Job Requirements

  • Be 21 years of age
  • Have manager's food service certification and alcohol server certification
  • Possess strong communication and leadership skills
  • Have knowledge of service and food and beverage operations with at least three years in front-of-house or assistant management
  • Possess basic math skills and ability to operate a cash register or POS system
  • Have basic computer skills including Word and Outlook
  • Be able to stand for long periods up to 8 hours
  • Be able to reach, bend, stoop and lift up to 30 pounds frequently
  • Have stamina to work an average of 55 hours per week depending on business needs

Job Qualifications

  • Be 21 years of age
  • Manager's food service certification
  • Alcohol server certification
  • Strong communication skills
  • Proven leadership experience
  • Knowledge of front-of-house operations
  • Basic math proficiency
  • Ability to use computer applications
  • Physical ability to perform job tasks
  • Experience in a fast-paced restaurant environment

Job Duties

  • Understand completely all policies, procedures, standards, specifications, guidelines and training programs
  • Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times
  • Ensure that all food and products are consistently prepared and served according to the restaurant's recipes, portioning, cooking and serving standards
  • Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment
  • Be trained and certified in all FOH positions including Expo
  • Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures
  • Make employment and termination decisions consistent with Restaurant Director Guidelines for approval or review
  • Fill in where needed to ensure guest service standards and efficient operations
  • Continually strive to develop your staff in all areas of managerial and professional development
  • Prepare all required paperwork including forms, reports and schedules in an organized and timely manner
  • Ensure that all equipment is kept clean and in excellent working condition through inspection and preventative maintenance
  • Maintain clean FOH and BOH work areas to prevent hazards
  • Ensure that all products are received in correct unit count and condition and deliveries comply with receiving policies
  • Oversee employee performance appraisals and ensure timely completion
  • Schedule labor based on anticipated business activity while ensuring adequate staffing and meeting labor cost objectives
  • Administer corrective action promptly, fairly and consistently
  • Understand store operations financials including alcohol sales percentage, labor percentage, cost of goods, inventory control, and waste percentage
  • Comply fully with all federal, state, county and municipal regulations related to health, safety and labor requirements
  • Provide advice and suggestions to Restaurant Director as needed

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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