Trek Bicycle Corporation logo

Trek Bicycle Corporation

MHI Guest Services Associate

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $20.00
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Work Schedule

Rotating Shifts
Flexible
Weekend Shifts
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Benefits

Flexible company culture
competitive health care
PPO medical plan
HDHP medical plan
Dental Insurance
Vision Insurance
flexible spending accounts
Life insurance
term life insurance
Competitive vacation package
401(k) with match
Employee stock ownership plan
Maternity leave with pay
Flexible holiday schedule
Tuition Reimbursement
Employee Discounts

Job Description

Trek is an outstanding company dedicated to making the world a better place by encouraging more people to embrace cycling. Known for its inclusive, supportive work environment and excellent employee benefits, Trek builds products with passion and provides exceptional hospitality to all customers. The company values growth, learning, and genuine collaboration, ensuring that each team member is cared for and given ample opportunities to develop professionally. At Trek, the culture is centered on respect, encouragement, and the shared mission of getting more people on bikes, all while promoting a fun and engaging workplace atmosphere. If you are passionate about delivering... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior experience in hospitality or customer service preferred
  • Ability to lift objects up to 25 pounds
  • Strong organizational skills
  • Ability to use hospitality software
  • Flexibility in scheduling including weekends and evenings
  • Excellent verbal and written communication skills
  • Friendly and compassionate demeanor

Job Qualifications

  • Excellent communication skills
  • Strong attention to detail
  • Ability to lead within the role
  • Creative problem-solving skills
  • Adaptability to changing demands
  • Curiosity and openness to feedback
  • Interpersonal charity to resolve misunderstandings
  • Radical empathy in guest interactions

Job Duties

  • Provide and clean up breakfast service
  • Oversee the cleanliness of the inn's common areas
  • Assist with housekeeping and inspect rooms
  • Maintain reservation records using hotel software
  • Use hospitality software to create and modify bookings
  • Check guests in and out
  • Provide active service throughout shift including lifting objects up to 25 pounds
  • Assist with luggage and valet cars
  • Respond to inquiries over the phone and via email
  • Keep a working knowledge of the bar menu
  • Offer recommendations to local bars, restaurants, and venues in the Madison area

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.