Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Benefits
Medical
Dental
Vision
Life Insurance/AD
Disability insurance
Retirement Plan
Paid Time Off
holiday time off
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Commuter Benefits
Employee assistance program
Flexible Spending Accounts (FSAs)
Paid parental leave
Personal Leave
Job Description
Chartwells Higher Education is a leading provider of dining services at over 300 colleges and universities across the United States, including the Washington and Oregon areas. As part of Compass Group USA, a global company known for its commitment to quality and innovation in foodservice, Chartwells is redefining the on-campus dining experience by investing in cutting-edge, food-focused social spaces that foster community, connection, and meaningful interactions among students. The company prides itself on being food-forward and driven by a mission to feed hungry minds and help prepare students for success beyond their academic journey. This is more than just a... Show More
Job Requirements
- Educational minimum and work experience per USDA Professional Standards for the account(s)
- bachelor’s degree and minimum of three (3) years of management experience, preferably in foodservice, hospitality management, plant operations management, environmental services, laundry, or other support services area
- excellent computer skills and proficiency with Microsoft Office suite and POS software
- ability to travel occasionally within the district
- strong leadership and communication skills
- knowledge of USDA regulations and food safety standards
- ability to manage financial performance and operational goals
- commitment to championing diversity and inclusion
- proven ability to develop and lead teams
- effective multitasking and organizational skills
Job Qualifications
- Educational minimum and work experience per USDA Professional Standards for the account(s)
- bachelor’s degree and minimum of three (3) years of management experience, preferably in foodservice, hospitality management, plant operations management, environmental services, laundry, or other support services area
- well-versed in all aspects of foodservice management with a proven track record of success
- proven track record of leading a business and a team, strong customer service, and good business and financial acumen
- demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills
- champions the inclusion mindset and is proactive, positive, professional, and resilient
- excellent computer skills and proficiency with Microsoft Office suite and POS software
Job Duties
- Leads, manages, and inspires a diverse team at a large account, with the goal of providing top-notch service to the client, students, and community
- drives and develops self and team at the account towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.)
- may serve on district leadership team and participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community
- ensures decisions are weighed for risk/reward and short/long term implications while gathering input from the team and partners
- fosters a culture of transparency, understanding, education, safety, and accountability at the account
- serves as the representative/brand ambassador of the Chartwells team within the district and community and attends key client and community events
- ensures client needs are met or exceeded, retains the account, finds cross-sell opportunities, and assists in rebid process as directed
- supports functional areas of operation, including but not limited to safety, marketing, nutrition and culinary
- ensures adherence to local, state, federal and company policies, and conducts unit audits to ensure conformance for key areas such as food storage and sanitation
- maintains compliance with USDA regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time
- champions development within the account, conducts performance evaluations, and succession planning for the account with full understanding of all roles within operation
- owns the financial results for the account and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes
- ensures consistent and fair administration of all policies and procedures
OysterLink supports restaurant and hospitality hiring.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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