Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $65,520.00 - $114,400.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Training and development opportunities
Paid holidays
Job Description
St. Jude Children's Research Hospital is a world-renowned pediatric treatment and research facility dedicated to advancing cures and means of prevention for catastrophic pediatric diseases. Known for its commitment to providing exceptional patient care, St. Jude operates as a nonprofit organization that leads in innovative research and compassionate service. The hospital’s mission is deeply rooted in saving children's lives and ensuring every child receives the highest standard of medical and supportive care regardless of their financial situation. St. Jude’s hospitality department plays a crucial role in enhancing the overall patient and family experience during their stay, focusing not only on... Show More
Job Requirements
- High school diploma or GED equivalent
- preferred bachelor’s degree in hotel, restaurant management, business, or related field or equivalent experience
- minimum five years food service experience with two years in management
- ServSafe Food Protection Manager or ANSI approved certification required within 90 days of hire
- ability to comply with federal, state, and local health and safety regulations
- capability to stand, walk, sit, kneel, use hands, talk, and hear regularly
- ability to lift and move up to 50 pounds
- vision abilities including close vision, depth perception, and focus adjustment
- ability to move within workspace to access equipment and supplies
- regular and predictable attendance
Job Qualifications
- High school diploma or GED equivalent
- bachelor’s degree in hotel or restaurant management, business, or related field preferred
- five years progressively responsible food service experience
- at least two years management experience
- room service management preferred
- ServSafe Food Protection Manager certification or equivalent required within three months of hire
Job Duties
- Plan and supervise special functions
- maintain cash controls
- oversee the hiring and training of hourly team members
- direct staff to provide scheduled retail services in compliance with policies and standards
- complete all required reports timely
- communicate effectively with team members, staff, patients, and families
- manage day-to-day food service operations
- develop and maintain schedules and payroll records
- provide mandatory training sessions
- coordinate catering events
- market merchandise
- collaborate with purchasing and leadership on product enhancements
- ensure customer satisfaction and good public relations
- train staff in customer service, portioning, cashier skills, safety, and sanitation
- maintain consistent speed of service
- interact with customers to assess satisfaction and provide service recovery
- comply with health and sanitation regulations and department procedures
- follow infection control and safety protocols
- ensure timely and accurate meal delivery aligning with dietary guidelines
- maintain regular attendance
- perform other related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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