Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $28.50 - $57.25
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Professional development opportunities
Life insurance
Job Description
Covenant Health is East Tennessee's leading healthcare network, renowned for its comprehensive range of services spanning 10 hospitals and over 85 outpatient and specialty care centers. With a strong presence in the Knoxville area, Covenant Health also includes Covenant Medical Group, the region's fastest-growing physician practice division. As a community-owned, not-for-profit system, the organization prides itself on being the area's largest employer with a workforce exceeding 11,000 dedicated professionals. Covenant Health's reputation for excellence is underscored by its recognition as a Best Employer by Forbes six times, reflecting a positive workplace culture and commitment to employee wellbeing.
The Manage... Show More
The Manage... Show More
Job Requirements
- must have and maintain license as a Critical Care Paramedic or Registered Nurse in the State of Tennessee or compact state equivalent
- certification meeting all state of Tennessee requirements
- valid Tennessee driver’s license Class D
- state mandated minimum insurance coverage
- driving record must meet Covenant Health minimum standards at hire and throughout employment tenure
- 10 years of experience as a licensed RN or Paramedic with critical care preferred
- at least 5 years of experience in Air Medical Management
- bachelor’s degree in a directly-related field preferred
- ability to work varied shifts totaling 80 hours per pay period
- ability to lead and manage interdisciplinary teams
- strong organizational and communication skills
Job Qualifications
- Bachelor’s degree in a directly-related field such as Healthcare Administration, Emergency Medical Services, or Nursing preferred
- graduation from the Association of Air Medical Services Multi Transport Leadership Institute preferred
- 10 years of experience as a licensed RN or Paramedic with critical care preferred
- at least 5 years in Air Medical Management
- experience with a CAMTS accredited program preferred
- experience serving a large health system with multi-aircraft operations preferred
- experience transporting high-risk patients such as ECMO and Balloon Pump preferred
- experience in Air Communications Center management preferred
- excellent verbal, written, and interpersonal communication skills
- ability to foster teamwork and accountability
- knowledge of evidence-based clinical guidelines
- ability to apply operational policies and safety standards
Job Duties
- Direct and oversee the daily operations of multiple air medical bases to ensure safe, reliable, and efficient 24/7 patient transport services
- lead scheduling and timekeeping processes, maintaining compliance and operational readiness
- manage aviation, clinical, and maintenance teams in partnership with the designated aviation provider
- recruit, hire, and evaluate divisional staff
- foster a culture of professionalism, teamwork, and accountability through mentorship, effective conflict resolution, and leadership development
- establish and enforce operational policies, SOPs, and response protocols
- maintain strong relationships with Covenant Health hospitals, EMS agencies, fire departments, and dispatch centers
- ensure readiness for rotor-wing and fixed-wing operations as applicable
- partner with clinical leadership to uphold evidence-based guidelines and air medical protocols
- monitor patient care through quality processes and competency assessments
- support ongoing continuing education and professional development for flight crews
- participate in peer review, case audits, and clinical competency assessments
- promote a safety-first culture aligned with federal regulations, accrediting bodies, and organizational standards
- conduct safety meetings, audits, and incident reviews
- coordinate with aviation partner safety officers to identify and mitigate risks
- develop and manage the annual operating and capital budgets for the division
- monitor expenses, productivity metrics, and revenue cycle performance
- evaluate operational cost-effectiveness and identify improvement opportunities
- contribute to strategic planning and business development initiatives
- support expansion of air medical bases and interfacility transport programs
- engage in marketing, outreach, and hospital liaison activities to strengthen referral networks
- collaborate with leadership to integrate air and ground operations with Mobile Integrated Healthcare initiatives
- communicate effectively with executives, field staff, and external partners
- follow policies, procedures, and safety standards
- complete required education assignments annually
- work toward achieving goals and objectives
- participate in quality improvement initiatives as requested
- perform other duties as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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