Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $41,300.00 - $73,200.00
Work Schedule
Standard Hours
Benefits
50 discounted Tri-Met monthly pass
Drastically reduced hotel rates for you and your friends and family at Marriott Hotels
Sage Restaurant Concepts discounts
Unlimited paid time off
Paid sick time
Paid holidays
Medical insurance
Vision Insurance
Dental Insurance
Complimentary parking at hotel garage
referral bonus eligible
Job Description
The Bidwell Hotel and High Horse Restaurant + Bar represent the pinnacle of luxury and culinary excellence in downtown Portland. The Bidwell is a distinguished hotel that offers guests unparalleled access to the city's vibrant shopping districts, dining establishments, and premier attractions, delivering an authentic Portland experience. The hotel combines modern elegance with local charm, making it a preferred destination for travelers seeking both comfort and immersion in the cultural fabric of the city. Its culinary jewel, the High Horse Restaurant and Bar, is celebrated for its innovative and elevated menu featuring regionally inspired dishes and craft beverages that capture... Show More
Job Requirements
- Ability to lift, push, pull and carry tables, chairs, trays, plates, and chafing dishes on a daily basis, 20-40 lbs
- bend to pick up dropped items as needed
- bend to assist in serving food or getting supplies
- no kneeling required
- 95% mobility of shift covering all areas of outlets supervising
- continuous standing to assist at hostess station
- minimal stationary standing
- climbing stairs varies by location
- no driving required
Job Qualifications
- More than two years of post-high school education
- two to three full years of full employment in a related position with this company or other organization(s)
- requires thorough knowledge of the restaurant/hotel practices and procedures in order to perform non-repetitive analytical work
- may require knowledge of policies and procedures and the ability to determine course of action based on these guidelines
- supervision/management communication skills are required
- requires ability to investigate and analyze current activities or information and make logical conclusions and recommendations
- ability to make occasional decisions which are generally guided by established policy and procedures
- excellent comprehension for assisting with guest and associate matters
- interpreting instructions from superiors
- excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts, schedules
- must have excellent oral communication for communicating with guests and associates, issuing instructions and communicating policies
- excellent comprehension required to read and implement policies and procedures
- writing schedules and reading forecast and SOPs
- must have knowledge of chemicals/agents for training purposes
Job Duties
- Manage the associates in the various outlets in order to attract, retain and motivate the employees
- hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate
- implement company programs and manage the operations of the bar and any other food and beverage outlet as required to ensure compliance with SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s)
- forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc.) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service
- respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects
- create, recommend and implement promotions, displays, buffet presentations and ideas to capture more in-house guests and a larger share of the local market
- monitor inventory of beverages to ensure adequate stock is maintained and to prevent excess pours or misuse
- monitor and control the maintenance/sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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