Merchandising Manager, Live Events & Tour Ops

Burbank, CA, USA|Remote, Travel, Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $80,000.00 - $125,000.00

Work Schedule

Flexible

Benefits

Competitive compensation package

Medical insurance

Dental Insurance

Vision Insurance

401(k) match

Flexible Paid Time Off

FSA

Life insurance

Wellhub membership

parental leave policies

Job Description

HYBE America is a prominent subsidiary of HYBE, a global powerhouse at the crossroad of music, entertainment, and technology. Renowned for representing some of the world’s most influential artists, HYBE America operates within the vibrant and fast-paced entertainment industry, focusing on expanding its creative and cultural footprint across the Americas. The company fosters an inspiring culture grounded in core values such as Passion, Trust, and Autonomy, empowering employees to innovate and contribute meaningfully to the art and entertainment landscape. HYBE America is dedicated to pushing the boundaries of what is possible in music and entertainment, harnessing technology and creativity to... Show More

Job Requirements

Bachelor’s degree in business administration, event management, production, merchandising, or a related field
5 to 8 years of experience in tour merchandising, live event operations, project management, or related roles within the music and entertainment industry
Proven ability to act as a strategic business owner with strong problem-solving and decision-making skills
Strong project management skills with capacity to manage multiple large-scale projects simultaneously in a fast-paced environment
Exceptional communication and interpersonal skills with experience working cross-functionally and representing organizations to key stakeholders
Willingness to travel domestically and internationally up to 50 percent
In-depth understanding of the K-pop industry, fan culture, and market trends preferred

Job Qualifications

Bachelor’s degree in Business Administration, Event Management, Production, Merchandising, or related field
5 to 8 years of progressive experience in tour merchandising, live event operations, or project management in music and entertainment industry
Proven strategic business ownership with strong problem-solving and decision-making skills
Strong project management skills with ability to manage multiple large-scale projects simultaneously
Exceptional communication and interpersonal skills for cross-functional collaboration
Willingness to travel domestically and internationally up to 50 percent
In-depth understanding of K-pop industry, fan culture, and market trends highly preferred

Job Duties

Own offline merchandise operations for HYBE artists, develop event-specific sales strategies through budgeting, forecasting, and performance monitoring
Collaborate with third-party agencies to oversee venue sales operations and negotiate terms
Coordinate with artists’ teams and concert business teams to align merchandise offerings with tour schedules
Manage live event logistics including inventory delivery, setup, backship, and on-site operations
Track and analyze sales performance during events and facilitate post-event billing and reporting
Perform post-tour reconciliation and deliver actionable insights to stakeholders
Manage budgets and vendor contracts related to offline events
Coordinate with internal teams and vendors to oversee merchandise product development
Optimize supply chain operations for cost efficiency and timely delivery
Identify and develop strategic partnerships and sponsorships to drive revenue growth
Create and maintain event-specific sales orders, outbound deliveries, and invoice processing in ERP system
Work closely with internal team members to align production and sales strategies
Build and maintain relationships with external vendors, touring teams, and stakeholders
Provide leadership and guidance to junior team members

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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