Merchandiser/Order Writer Specialist, Delicatessen Services Co., LLC

Kailua, HI, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $17.00 - $20.00

Work Schedule

Day Shifts

Weekend Shifts

Benefits

Part time schedule

training provided

employee discount

Travel reimbursement

Job Description

Delicatessen Services Co., LLC is a reputable company specializing in providing premium deli products and services to national retail accounts. Known for their commitment to quality and customer satisfaction, Delicatessen Services Co. operates within the food and retail industry, focusing on delivering exceptional products and enhancing the in-store consumer experience. The company prides itself on representing well-respected brands, such as Boar's Head, known for their superior quality and flavor. Their dedication to both product excellence and customer engagement sets them apart in the competitive delicatessen market.

The Merchandiser/Order Writer Specialist role at Delicatessen Services Co., LLC is an exciting part-... Show More

Job Requirements

High school diploma or equivalent
1+ years of experience as a Brand Concierge or 3 years of experience in retail sales, customer service, or a similar role
Basic computer skills
Ability to stand for a minimum of 4 hours
Ability to bend, twist, reach, climb, stoop, kneel, crouch, and crawl
Ability to lift or carry objects weighing up to 40 lbs
push or pull objects up to 300 lbs
Ability to work in a refrigerated/freezer environment
Willingness to learn and operate a slicer
Must have own transportation and be willing to travel to different retail locations within assigned area
Ability to transport and set up a folding table, utensils, platters, etc.
Must have an internet-enabled cell phone
Keep work area neat and clean and exhibit good food safety and sanitation practices at all times

Job Qualifications

High school diploma or equivalent
1+ years of experience as a Brand Concierge or 3 years of experience in retail sales, customer service, or a similar role
Basic computer skills
Experience with food preparation is helpful but not required
Positive attitude and strong communication skills
Ability to mentor and train deli associates
Knowledge of customer service best practices
Ability to engage customers effectively

Job Duties

Positively impact the customer experience at the retail store level by accurately assessing the deli service needs throughout the day and adjusting focus to meet changing needs
Actively engage with the deli customers through timely and sincere acknowledgment, proactive companion selling, and product knowledge
Develop brand loyalty and grow brand usage by providing recipe ideas to deli customers
Build rapport with deli customers to create and maintain loyal fans of Boar's Head Brand products
Host a variety of in-store sampling and product pairing events focusing on product presentation
Build awareness of Boar's Head Brand premium delicatessen products by engaging consumers through product sampling
Actively promote Boar's Head Brand products by educating consumers on flavor, nutritional information, quality, and complimentary products
Possess a positive, energetic, and serving attitude
Provide behind-the-counter training to deli employees with a focus on exceptional customer service, product knowledge, product pairings, slicing techniques, etc.
Create a selling culture within the deli, mentor deli associates to become passionate about providing exceptional customer service
Set service case, ensuring the full product line is displayed in an appetizing manner
Maintain retail product presentations
ensure displays are fully stocked, clean, and visually pleasing, and each item is priced
Update merchandising and marketing materials as required
Complete additional activities or special projects as assigned

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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