Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Training and Development
retirement plans
wellness programs
Paid holidays
Job Description
Island Spa & Sauna is a distinguished Korean spa located in Edison, NJ, dedicated to providing an authentic and tranquil spa experience to its guests. With a dedicated team of 150 employees, Island Spa & Sauna is renowned for creating a sanctuary where stress and tension are transformed into positive energy and relaxation. The spa offers a variety of services, ranging from serene massages to invigorating sauna rooms and refreshing juices, all designed to promote relaxation and overall well-being. The spa prides itself on its inclusive, customer-focused environment where every team member plays a crucial role in delivering exceptional service.Show More
Job Requirements
- High school diploma or equivalent
- Ability to work full time including weekends
- Strong communication and interpersonal skills
- Ability to stand and move for extended periods
- Basic computer skills
- Ability to follow spa hygiene and safety protocols
- Dependability and punctuality
- Ability to work flexible shifts
Job Qualifications
- Previous experience in a similar role is preferred but not required
- Ability to work efficiently and prioritize tasks in a fast-paced environment
- Strong attention to detail and the ability to maintain high standards of cleanliness and hygiene
- Excellent organizational and time management skills
- Basic mechanical and computer aptitude with ability to troubleshoot
- Flexibility to work evenings, weekends, and holidays as needed
- Positive attitude and willingness to work as part of a team
- Willingness to undergo training as necessary
Job Duties
- Welcome and guide guests to bathing areas and lockers
- Manage reservations including scheduling, cancellations, and confirmations
- Provide assistance to guests in locker and bathing areas such as towels, slippers, and services
- Enforce spa rules and regulations to ensure guest safety
- Handle communication tasks including relaying messages and answering inquiries about spa services
- Monitor and maintain tub cleanliness and temperature according to health standards
- Maintain records of occupied therapist rooms and guest accounts
- Address guest complaints or concerns and escalate issues to the Floor Manager if necessary
- Drive sales of spa products and services
- Ensure cleanliness and hygiene standards are met in all work areas
- Maintain a flexible schedule including holidays and weekends
- Encourage guests to experience spa services to enhance customer service
- Coordinate reservation turnovers for body scrub employees
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
OysterLink - a focused job platform for restaurants and hotels.
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