Membership Sales Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
performance bonuses

Job Description

The Shelborne by Proper is an iconic beachfront hotel located in the vibrant city of Miami, renowned for its rich history and distinctive 1940 Art Deco architecture originally designed by celebrated architects Morris Lapidus and Igor Polevitzky. The hotel has recently undergone a holistic restoration that blends the charm and spirit of its storied past with the refined elegance and modern luxury demanded by today’s discerning travelers. This transformation includes reimagined interiors that reflect a seamless mix of heritage and contemporary sophistication, inviting guests to experience timeless style with updated comfort.

As part of its evolution, The Shelborne offers... Show More

Job Requirements

  • Minimum 5 years of progressive sales experience in membership-based organizations
  • At least 3 years in a sales management role
  • Bachelor’s degree in business, marketing, hospitality management, or related field
  • Proficiency with CRM systems and sales analytics tools
  • Ability to conduct presentations and property tours
  • Excellent negotiation and relationship-building skills
  • Ability to stand for up to 6 hours during events and presentations
  • Ability to lift and carry materials up to 25 pounds
  • Availability for evening and weekend work
  • Professional appearance and demeanor

Job Qualifications

  • Minimum 5 years of progressive sales experience in membership-based organizations such as private clubs, fitness clubs, country clubs, co-working spaces, or similar membership models
  • At least 3 years in a sales management role with proven track record of exceeding membership enrollment and revenue targets
  • Strong experience with membership acquisition, retention strategies, and customer lifecycle management
  • Exceptional presentation, negotiation, and relationship-building skills
  • Proficiency with CRM systems, membership management software, and sales analytics tools
  • Bachelor’s degree in Business, Marketing, Hospitality Management, or related field
  • Sales or hospitality certifications preferred
  • Additional sales training or luxury hospitality certifications preferred

Job Duties

  • Develop and execute strategic membership sales plans to achieve monthly and annual revenue targets for the hotel’s exclusive membership program
  • Build and maintain relationships with high-net-worth individuals, local businesses, and community leaders to drive membership enrollment
  • Conduct compelling membership presentations and property tours, showcasing the unique benefits and luxury amenities available to members
  • Manage the entire sales cycle from lead generation through contract negotiation and member onboarding
  • Collaborate with marketing team to develop promotional campaigns, events, and referral programs to attract potential members
  • Maintain detailed records of all prospects, members, and sales activities
  • Organize and host exclusive member events, networking opportunities, and seasonal celebrations to enhance member engagement and retention

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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