Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $18.75 - $22.25
Work Schedule
Standard Hours
Benefits
fully subsidized membership
discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match
training and professional development
Paid sick leave
Medical insurance
Dental Insurance
Vision Insurance
prescription drug coverage
Short term disability insurance
long term disability insurance
Life insurance
pre-tax flexible spending and dependent care plans
Parental leave
Adoption assistance
Paid Time Off
deferred compensation plan
Job Description
Life Time Athletic Resorts is a renowned company specializing in hospitality and wellness, providing premium fitness and recreational experiences with a focus on promoting healthy, active lifestyles. As a leading destination for both guests and professionals, Life Time offers a unique environment where wellness meets hospitality, making it an excellent choice for those pursuing a career in the lifestyle and hospitality industries. Known for its commitment to member satisfaction and community engagement, Life Time Athletic Resorts has established itself as a reputable brand in the wellness hospitality industry.
The Membership Concierge role at Life Time Athletic Resorts is a piv... Show More
The Membership Concierge role at Life Time Athletic Resorts is a piv... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- Bachelor’s degree in hospitality preferred
- previous experience in customer service
- strong communication skills
- ability to engage and build rapport with diverse members
- problem-solving abilities
- passion for hospitality and wellness
Job Duties
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives and facilitates incoming phone calls from members and guests
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as point of contact for new member acquisition and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
A simple hiring platform for hospitality businesses.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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