Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $28.00 - $33.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Vision Insurance
Dental Insurance
401(k)
Pre-tax commuter benefits
Disability insurance
Job Description
Moss is a distinguished private club dedicated to providing an exceptional community experience for its members, prospective members, and partners. As a hub for hospitality and social engagement, Moss emphasizes top-tier service, a welcoming environment, and seamless interactions across various touchpoints. Its commitment to excellence renders it a sought-after destination where a sense of community blends effortlessly with premium amenities and tailored experiences. The establishment fosters an inclusive and dynamic environment built around member satisfaction and operational efficiency. Working at Moss offers the opportunity to be part of a spirited team that values collaboration, attention to detail, and proactive solutions... Show More
Job Requirements
- Ability to build effective relationships and communicate across a variety of nuanced relationship dynamics, adapting to diverse audiences
- Exceptional and eloquent interpersonal and communication skills, both written and verbal
- Strong sales and marketing acumen with a member-focused approach
- Ability to operate with grace under pressure
- Discretion, sound judgment, and comfort operating in a high-accountability, high-touch environment
Job Qualifications
- Background in hospitality, guest services, or membership-driven environments preferred
- Strong communication skills and confidence in client-facing settings
- Comfort with digital systems and a willingness to learn CRM platforms
- High level of attention to detail, organization, and discretion
- Flexible and adaptable, with strong availability and commitment to in-person work
- Collaborative, thoughtful, and energized by a fast-paced environment
Job Duties
- Maintain a consistent presence at assigned levels of the club and provide additional support across all areas as needed to ensure seamless service
- Take ownership of assigned service zones during shifts and communicate cross-functionally with management and team leads to resolve member needs and ensure a cohesive club experience
- Check in members and guests, process financial transactions, and manage front-of-house duties
- Support onboarding, engagement, and communication with members and applicants
- Maintain CRM records and track all touchpoints
- Update membership statuses and ensure notes are accurate and complete
- Share relevant insights and data with cross-functional teams to enhance strategy and operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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