Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $50,000.00 - $55,000.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
403(b) Retirement Plan
Life insurance
short-term disability
long-term disability
Paid Time Off
Standard 35-hour work week
Complimentary admission
Job Description
Hagley Museum and Library is a renowned institution dedicated to preserving and interpreting the history of American enterprise. Situated on the site of the original du Pont gunpowder mills, Hagley offers visitors a unique blend of authentic industrial history, natural beauty, and engaging educational programs. The museum's expansive campus includes historic mills, gardens, and nature trails, offering an immersive experience into early American industry, innovation, and daily life. Hagley is committed to fostering connections between the past and present, engaging community members, scholars, and families through dynamic exhibits, educational outreach, and special events. It is an institution that values collaboration,... Show More
Job Requirements
- High School diploma/GED required
- 3 years’ experience in museum membership, fundraising, or similar institutional development operations
- Working knowledge of Blackbaud/Altru preferred
- Consistently provides excellent guest service and maintains strong professional relationships
- High attention to detail and accuracy
- Excellent written and verbal communication skills
- Strong organizational and time-management skills
- Demonstrated ability to resolve problems with grace and diplomacy
- Proven excellence in donor/member relations and customer service
- Ability to work independently and collaboratively
- Proficiency in Microsoft Office applications
Job Qualifications
- High School diploma/GED required
- Bachelor’s degree in Fundraising Management, Communications, or related field preferred
- 3 years’ experience in museum membership, fundraising, or similar institutional development operations
- Working knowledge of Blackbaud/Altru preferred
- experience with other donor/membership databases will be considered
- Consistently provides excellent guest service and maintains strong professional relationships with internal and external stakeholders
- High attention to detail and accuracy
- Excellent written and verbal communication skills
- Strong organizational and time-management skills with ability to balance multiple priorities
- Demonstrated ability to resolve problems with grace and diplomacy
- Proven excellence in donor/member relations and customer service
- Ability to work independently as well as in a collaborative team environment
- Proficiency in Microsoft Office applications
Job Duties
- Manage and grow Hagley’s membership which currently stands at 2,000 active members
- Oversee all aspects of Hagley Membership, including sales, renewals, retention, data monitoring, and KPI tracking
- Work with Marketing and Design team to develop promotional and communications strategies for the membership program aligned with other Hagley initiatives
- Ensure membership operations, processes, and communications are accurate, efficient, and aligned with organizational goals
- Create custom reports for a variety of departments as needed
- Work with the Volunteer Manager to recruit and manage volunteers to support membership program needs including mailing, promotion, and other activities
- Provide training and support for frontline staff and volunteers assisting with membership sales and promotion in collaboration with the Visitor Services team
- Plan and manage membership benefits and recognition activities including member-only events and special programs
- Manage ticket sales processing, report generation and distribution, member communications, and will-call operations for Fireworks at Hagley
- Manage ticket sales and raffle/silent auction logistics for the Golden Pheasants Game Dinner
- Support additional institutional events including Craft Fair and other programs as assigned
- Create and monitor the annual Membership budget and Game Dinner budget
- Collaborate with database administrators to ensure accurate data entry, acknowledgement, and donor/membership record keeping
- Create data-driven reports for tracking progress, identifying trends, and recommending strategies for growth
- Work with the Business Office for regular financial reporting and reconciliation
- Assist Development division with donor stewardship and corporate partnership activities
- Perform other duties as assigned to support Hagley’s mission and development goals
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities