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MIEC

Membership Engagement Coordinator

Antioch, CA, USA|Remote, Travel, Onsite

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $24.26 - $38.36
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

401(k)
Pension Plan
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off

Job Description

The Alameda-Contra Costa Medical Association (ACCMA) is a distinguished professional association of physicians dedicated to addressing critical health issues that impact both patients and doctors throughout the East Bay region. With a deep-rooted history centered around the improvement of public health, enhancement of medical practice quality, and facilitation of patient access to healthcare, ACCMA plays a vital role in the healthcare community. The association is committed to empowering and organizing physicians to lead initiatives that improve medical practices and ultimately enhance the health of patients and the community as a whole.

As a leading organization in healthcare advocacy and professi... Show More

Job Requirements

  • Associate's degree required
  • Bachelor's degree preferred
  • valid California driver's license or adequate transportation
  • minimum of 3 years of professional experience preferred
  • strong communication and interpersonal skills
  • proficiency in Microsoft 365 Suite and database/CRM software
  • excellent organizational and multitasking skills
  • public speaking ability
  • ability to analyze data
  • proactive and self-motivated
  • flexibility for evening and weekend events
  • ability to travel to offsite events

Job Qualifications

  • Associate's degree required
  • Bachelor's degree preferred
  • at least 3 years of professional experience in membership, communications, customer service, or related fields preferred
  • strong interpersonal and communication skills with a customer service orientation
  • proficiency with Microsoft 365 Suite and database/CRM systems
  • excellent written communication skills
  • strong organizational skills and attention to detail
  • ability to manage multiple priorities
  • strong public speaking skills
  • ability to utilize and analyze data for decision-making
  • creative thinker with ability to innovate member engagement strategies
  • comfortable working occasional evenings or weekends
  • self-motivated and able to work independently while collaborating with a team
  • ability to travel to conferences and offsite events as needed

Job Duties

  • Supports the recruitment of new members and the retention of current members
  • assists in onboarding new members to ensure they are connected to benefits and services
  • works with ACCMA staff to maintain accurate member records and contact information in the CV database
  • leads personalized outreach efforts during the membership renewal process
  • responds to membership-related questions professionally by phone, email, and in person
  • develops and maintains positive relationships with members, sponsors, and community partners
  • assists in planning and executing member events, educational programs, and networking opportunities
  • manages event logistics including invitations, registrations, name tags, and onsite support
  • supports events where ACCMA is represented such as Medical Staff Presentations and community events
  • supports Director-level staff with membership reports and related projects
  • prepares and maintains reports on membership trends and engagement
  • collaborates with colleagues to coordinate cross-departmental initiatives

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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