Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Flexible Schedule
wellness programs
Job Description
The Standard Spa, Miami Beach is an iconic lifestyle destination known for its vibrant and eclectic atmosphere nestled in the heart of Miami Beach. This luxury spa and hotel combine relaxation, wellness, and social engagement to create an unparalleled experience for both locals and travelers. Renowned for its unique ambiance that celebrates community and culture, The Standard creates an environment where guests can unwind and connect in a spectacular setting by the water. The establishment prides itself on delivering exceptional service and curated experiences that embody a distinctive blend of relaxation, luxury, and social interaction. With a strong commitment to... Show More
Job Requirements
- Ability to work a flexible schedule including nights, weekends, and holidays as needed
- Ability to remain calm, thoughtful, and solutions-oriented under pressure
- Collaborative team player who works cohesively across departments
- Ability to move throughout the property and navigate a variety of indoor/outdoor environments
- Reach up to 3 feet and lift/transport items up to 15 pounds within the spa and hotel
- Comfort working in variable weather conditions
- Ability to stand or sit for extended periods, up to a full shift
- Holiday and weekend availability
Job Qualifications
- Bachelor's degree or equivalent professional experience
- Proven sales and contract execution experience
- Previous cashiering or POS experience
- Fluency in English (verbal and written)
- Spanish or another foreign language preferred
- Prior management experience, ideally within a hospitality or membership-driven environment
- Demonstrated success in both sales and sales management
- Strong guest/member/client relations background
- Clear, positive, and professional communication style
- Creative problem-solver with strong follow-through
- Exceptional attention to detail, accuracy, and efficiency
Job Duties
- Cultivate a strong membership community by identifying and engaging individuals who resonate with the property's ambiance, amenities, and lifestyle
- Actively pursue networking and outreach opportunities to expand membership pipelines and build long-term relationships
- Foster a highly responsive service culture where members consistently feel heard, valued, and appreciated
- Meet and exceed membership revenue targets, retention goals, and departmental KPIs
- Provide timely reporting, including active member counts, monthly/annual sales, retention data, and trend analysis
- Oversee all aspects of membership administration: sign-ups, contracts, processing, billing, cancellations, freezes, and account maintenance
- Host, plan, and execute membership experiences such as open houses, mixers, curated gatherings, and community-based interactions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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