Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Professional Development
wellness programs
Job Description
Life Time Athletic Resorts are premier destinations for professionals in the hospitality industry seeking a fulfilling lifestyle career with a well-established and continually expanding company. Life Time is renowned for creating vibrant, healthy communities where members can pursue healthier and happier lives through access to world-class facilities, amenities, and services. The company prides itself on fostering an inclusive and diverse workplace culture that champions equality, merit-based advancement, and the unique contributions of every individual. This dedication to diversity and inclusion supports Life Time's vision of providing exceptional experiences not only to its members but also to its team members, ensuring... Show More
Job Requirements
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
Job Qualifications
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
- Bachelor’s degree in hospitality preferred
Job Duties
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives and facilitates incoming phone calls from members and guests
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as point of contact for new member acquisition and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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