Life Time logo

Life Time

Membership Concierge Team Member

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Type:
Hourly
Rate:
Range $13.25 - $15.75
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Work Schedule

Flexible
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Benefits

a fully subsidized membership
discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match
training and professional development
Paid sick leave
Medical insurance
Dental Insurance
Vision Insurance
prescription drug coverage
Short term disability insurance
long term disability insurance
Life insurance
Pre-tax flexible spending plan
Dependent care plan
Parental leave
Adoption assistance
Paid Time Off
deferred compensation plan

Job Description

Life Time is a premier health and wellness company committed to creating an extraordinary fitness and lifestyle experience for its members. Known for its state-of-the-art fitness centers and comprehensive health amenities, Life Time combines premium facilities with exceptional service to help individuals achieve their healthiest selves. The company operates various locations offering fitness, nutrition, spa, and other wellness programs designed to foster a healthy way of life. Life Time values community, inclusivity, and personalized member care, making it a leader in the health club industry. With a focus on creating a welcoming environment for all, Life Time supports employees with... Show More

Job Requirements

  • Minimum of 6 months service or reception experience
  • Complete Concierge Certification upon hire
  • Must work a minimum of 15 hours per week
  • Commitment to serve others
  • Effective communication skills
  • Passion for living a healthy way of life
  • Ability to multi-task and deliver high quality customer service in a fast-paced environment
  • Must have good verbal communication
  • Must be able to stand for 4 hours at a time
  • High school graduate or equivalent preferred

Job Qualifications

  • Minimum of 6 months service or reception experience
  • Effective communication skills
  • Passion for living a healthy way of life
  • Ability to multi-task and deliver high quality customer service in a fast-paced environment
  • Good verbal communication
  • Completion of Concierge Certification upon hire

Job Duties

  • Operates as first point of contact for members and guests
  • Receives and facilitates incoming phone calls from members and guests
  • Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • Assists members with transactions and general account changes

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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