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Life Time

Membership Concierge Specialist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $19.00
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Work Schedule

Standard Hours
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Benefits

Career development opportunities
inclusive workplace
Professional training
Supportive team environment
Employee wellness programs

Job Description

Life Time Athletic Resorts represent premier destinations designed for hospitality professionals who are eager to develop a lifestyle career within an established and rapidly expanding company. Specializing in health and wellness-oriented communities, Life Time Athletic Resorts provide an exceptional environment focused on fostering a healthy, active lifestyle. Life Time is renowned for its innovative approach to blending fitness, hospitality, and community engagement, offering substantial career growth opportunities for those passionate about making a positive impact in members' lives. The resort prides itself on creating inclusive spaces that celebrate diversity and encourage employees to reach their full potential through comprehensive training,... Show More

Job Requirements

  • high school graduate or equivalent
  • minimum of 1 year of customer service experience
  • passion to serve others
  • effective communication skills

Job Qualifications

  • high school graduate or equivalent
  • minimum of 1 year of customer service experience
  • passion to serve others
  • effective communication skills
  • bachelor’s degree in hospitality preferred

Job Duties

  • Operate as first point of contact for members and guests entering resort
  • exemplify a hospitality mindset to build relationships with members and guests regularly creating extraordinary experiences
  • receive and facilitate incoming phone calls from members and guests
  • maintain updated knowledge to appropriately educate all members and guests of club programming events pricing and policies
  • assist members with account maintenance processing member needs changes and transactions including program service and product payments
  • serve as point of contact for new member acquisition and member retention interactions
  • engage in problem solving and service recovery for member questions and concerns utilizing appropriate tools and resources

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.