Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Standard Hours
Benefits
a fully subsidized membership
discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match (21 years of age and older)
training and professional development
paid sick leave where required by law
Medical
Dental
Vision
prescription drug coverage
Short term disability insurance
long term disability insurance
Life insurance
pre-tax flexible spending and dependent care plans
parental leave and adoption assistance
Paid time off including 5 to 20 vacation days per calendar year based on tenure and paid sick leave
deferred compensation plan if the team member meets the required income threshold
Job Description
Life Time Athletic Resorts is a premier destination dedicated to hospitality professionals who are eager to pursue a lifestyle career within an established and rapidly growing company. Known for its commitment to fostering a healthy and vibrant community, Life Time offers an inclusive environment where employees are encouraged to grow, develop, and make meaningful impacts in the lives of members. The company specializes in creating wellness-focused resorts that encourage healthier and happier living among its clientele. Employees at Life Time are not just team members; they become part of a community devoted to wellness, personal growth, and exceptional service standards.... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
- bachelor's degree in hospitality preferred
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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