Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Job Description
Life Time Athletic Resorts are premier destinations designed for hospitality professionals seeking rewarding lifestyle careers within an established and rapidly growing company. Renowned for fostering a vibrant community centered on health and well-being, Life Time offers an exceptional environment where team members can thrive while making a meaningful impact in the lives of its members. Committed to inclusivity, diversity, and equity, Life Time prides itself on cultivating a workplace culture that respects and celebrates individual contributions, ensuring equal opportunities for recruitment, hiring, training, and advancement based solely on merit and qualifications.
The Membership Concierge position at Life Time Athlet... Show More
The Membership Concierge position at Life Time Athlet... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- Bachelor's degree in hospitality preferred
- effective communication skills
- passion to serve others
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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