Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Standard Hours
Benefits
inclusive workplace
Diversity commitment
Equitable opportunities
Professional Development
Hospitality certification programs
career growth
Supportive culture
Job Description
Life Time Athletic Resorts are premier destinations known for their commitment to providing exceptional hospitality experiences within a healthy lifestyle community. These resorts attract professionals eager to pursue lifestyle careers in an established, expanding company dedicated to helping members live healthier and happier lives. Life Time prides itself on fostering environments where associates can grow professionally and personally, engaging with members in ways that inspire well-being, connection, and remarkable customer service. Joining Life Time means becoming part of a supportive culture that values diversity, inclusion, and equitable opportunities. We champion the development of our team through ongoing training and certification... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- effective communication skills
- passion to serve others
- bachelor's degree in hospitality preferred
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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