Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
inclusive workplace
Diversity and equity
Professional Development
career advancement
Healthier lifestyle environment
supportive team culture
Job Description
Life Time Athletic Resorts is a premier hospitality company dedicated to promoting a healthy, active lifestyle through its extensive network of athletic resorts. These resorts serve as vibrant communities for individuals seeking wellness, fitness, and leisure experiences in a supportive environment. Life Time is widely recognized for its commitment to quality service, innovative programming, and fostering a culture that emphasizes member satisfaction and engagement. The company offers a dynamic workplace where hospitality professionals can develop fulfilling careers within an expanding, reputable organization. Life Time Athletic Resorts emphasize inclusivity, diversity, and equity, fostering a respectful and engaging environment for both members... Show More
Job Requirements
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
Job Qualifications
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Effective communication skills
- Passion to serve others
- Bachelor’s degree in hospitality preferred
Job Duties
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests regularly creating extraordinary experiences
- Receives and facilitates incoming phone calls from members and guests
- Maintains updated knowledge to appropriately educate all members and guests of club programming events pricing and policies
- Assists members with account maintenance processing member needs changes and transactions including program service and product payments
- Serves as point of contact for new member acquisition and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns utilizing appropriate tools and resources
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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