Company Logo or Photo

Life Time, Inc.

Membership Concierge (Opening Shift)

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $17.00
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Work Schedule

Standard Hours
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Benefits

a fully subsidized membership
discounts on Life Time products and services
401k retirement savings plan with company discretionary match
training and professional development
Paid sick leave
Medical
Dental
Vision
prescription drug coverage
short term and long term disability insurance
Life insurance
pre-tax flexible spending and dependent care plans
Parental leave
Adoption assistance
Paid Time Off
deferred compensation plan

Job Description

Life Time Athletic Resorts are premier destinations that blend luxury hospitality with a commitment to health and wellness. Established as a leader in the fitness and lifestyle industry, Life Time offers expansive resort-style settings where hospitality professionals have the chance to build rewarding careers while promoting a healthy and active lifestyle. This company is well-known for its robust community of members dedicated to living healthier and happier lives, supported by state-of-the-art facilities and a broad range of wellness programs. By joining Life Time, employees become part of a vibrant culture that values wellness, community engagement, and personal development, making it... Show More

Job Requirements

  • High school graduate or equivalent
  • minimum of 1 year of customer service experience
  • passion to serve others
  • effective communication skills

Job Qualifications

  • High school graduate or equivalent
  • minimum of 1 year of customer service experience
  • passion to serve others
  • effective communication skills
  • bachelor’s degree in hospitality preferred

Job Duties

  • Operates as first point of contact for members and guests entering resort
  • exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • receives and facilitates incoming phone calls from members and guests
  • maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
  • serves as point of contact for new member acquisition and member retention interactions
  • engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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