Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.75 - $17.75
Work Schedule
Standard Hours
Benefits
inclusive workplace
Career development opportunities
Health Insurance
Paid Time Off
Employee wellness programs
Professional certification programs
Job Description
Life Time Athletic Resorts are premier destinations for hospitality professionals seeking a fulfilling lifestyle career within a well-established and continually expanding organization. Life Time has carved out a distinct niche by combining luxury resort amenities with a commitment to healthy living, making its facilities ideal places for members to enhance their lifestyles through physical fitness, wellness, and community engagement. Known for fostering inclusive and vibrant communities, Life Time offers its employees the chance to be part of a company that values diversity, professional growth, and the overall well-being of both staff and members.
The role of Membership Concierge... Show More
The role of Membership Concierge... Show More
Job Requirements
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
Job Qualifications
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
- Bachelor’s degree in hospitality preferred
Job Duties
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests regularly creating extraordinary experiences
- Receives and facilitates incoming phone calls from members and guests
- Maintains updated knowledge to appropriately educate all members and guests of club programming events pricing and policies
- Assists members with account maintenance processing member needs changes and transactions including program service and product payments
- Serves as point of contact for new member acquisition and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns utilizing appropriate tools and resources
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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