Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
inclusive workplace
diverse workplace
equitable workplace
Equal opportunity employer
Career Development
Professional training
Networking opportunities
Job Description
Life Time Athletic Resorts are premier destinations for hospitality professionals who are looking to build a lifestyle career within a well-established and rapidly growing company. Known for their commitment to health and wellness, these resorts provide an immersive experience promoting healthier and happier living for their members through a blend of state-of-the-art facilities and expert programming. Life Time Athletic Resorts attract individuals passionate about creating positive impacts in the communities they serve, making them an attractive choice for professionals who want to grow meaningfully in the hospitality industry. The company emphasizes career development through structured certification programs in hospitality, enabling... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- effective communication skills
- passion to serve others
- bachelor’s degree in hospitality preferred
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming events pricing and policies
- assists members with account maintenance processing member needs changes and transactions including program service and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns utilizing appropriate tools and resources
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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