Membership Concierge ll

Miami, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $15.00 - $19.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Job Description

Life Time Athletic Resorts are premier destinations for hospitality professionals who aspire to build a rewarding lifestyle career within a well-established and expanding company. Known for their commitment to fostering a healthier and happier community, Life Time offers an environment where employees can make a meaningful difference in members' lives through exceptional service and engagement. The company is a leader in the health and wellness industry, combining world-class resort amenities with a community-focused approach that prioritizes member satisfaction and well-being.

The Membership Concierge role at Life Time Athletic Resorts is a vital position that blends account maintenance, service delivery, programmi... Show More

Job Requirements

High school graduate or equivalent
minimum of 1 year of customer service experience
passion to serve others
effective communication skills

Job Qualifications

High school graduate or equivalent
minimum of 1 year of customer service experience
effective communication skills
passion to serve others
bachelor's degree in hospitality preferred

Job Duties

Operates as first point of contact for members and guests entering resort
exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
receives and facilitates incoming phone calls from members and guests
maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
serves as point of contact for new member acquisition and member retention interactions
engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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