Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee Discounts
Professional Development
wellness programs
Job Description
Life Time Athletic Resorts are premier hospitality destinations renowned for promoting a healthy and vibrant lifestyle for their members and guests. Operating as a leader in the hospitality and wellness industry, Life Time offers career opportunities to professionals who are passionate about community wellness and excellent service. The company is committed to fostering an inclusive and diverse workplace that values each individual's unique contributions, ensuring an equity-driven environment aimed at personal and professional growth. Life Time prides itself on creating exceptional experiences for its members, encouraging a lifestyle where health and happiness are paramount. As a Membership Concierge, you will... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- effective communication skills
- passion to serve others
- bachelor’s degree in hospitality preferred
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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