Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Standard Hours
Benefits
inclusive workplace
Career growth opportunities
Professional Development
Supportive team environment
Commitment to diversity
Equity and inclusion
Job Description
Life Time Athletic Resorts are premier destinations for hospitality professionals who desire a career that blends lifestyle with meaningful work. As a well-established and rapidly growing company, Life Time focuses on fostering a community centered on health, wellness, and exceptional service. Their resorts serve as vibrant hubs where members are supported in living healthier, happier lives through comprehensive fitness, wellness programs, and outstanding hospitality experiences.
The Membership Concierge at Life Time Athletic Resorts plays a pivotal role within this energetic environment by being the first point of contact for members and guests. This position offers a unique opportunity to im... Show More
The Membership Concierge at Life Time Athletic Resorts plays a pivotal role within this energetic environment by being the first point of contact for members and guests. This position offers a unique opportunity to im... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
- bachelor’s degree in hospitality (preferred)
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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