Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $17.25 - $20.50
Benefits
fully subsidized membership
discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match
training and professional development
Paid sick leave
Medical insurance
Dental Insurance
Vision Insurance
prescription drug coverage
Short term disability insurance
long term disability insurance
Life insurance
Pre-tax flexible spending plan
Dependent care plan
Parental leave
Adoption assistance
Paid Time Off
Job Description
Life Time Athletic Resorts are premier destinations for hospitality professionals who are seeking to build a meaningful lifestyle career with a company that is both established and continuously growing. Known for its commitment to promoting a healthy way of life, Life Time offers a vibrant community where members and employees alike can thrive. The organization specializes in providing exceptional athletic and wellness services through well-maintained resorts, delivering an elevated experience around fitness, recreation, and overall wellbeing. Life Time is not just a workplace but a community dedicated to helping individuals live healthier and happier lives by providing state-of-the-art facilities, diverse... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
- bachelor's degree in hospitality preferred
Job Duties
- Operate as first point of contact for members and guests entering the resort
- exemplify a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- receive and facilitate incoming phone calls from members and guests
- maintain updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assist members with account maintenance, processing member needs, changes, and transactions including program, service, and product payments
- serve as point of contact for new member acquisition and member retention interactions
- engage in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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