Life Time, Inc. logo

Life Time, Inc.

Membership Concierge Level 2

Job Overview

briefcase

Employment Type

Hourly
Full-time
clock

Compensation

Type:
Hourly
Rate:
Exact $17.00
clock

Work Schedule

Standard Hours
diamond

Benefits

fully subsidized membership
discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match (21 years of age and older)
training and professional development
paid sick leave where required by law
Medical insurance
Dental Insurance
Vision Insurance
prescription drug coverage
Short term disability insurance
long term disability insurance
Life insurance
pre-tax flexible spending and dependent care plans
Parental leave
Adoption assistance
Paid Time Off
deferred compensation plan

Job Description

Life Time Athletic Resorts are premier destinations known for their commitment to health, wellness, and an unparalleled hospitality experience. They cater to a community passionate about a healthy and active lifestyle, offering state-of-the-art facilities, diverse programming, and a welcoming environment for members and guests alike. Life Time continuously strives to be a leader in creating vibrant, health-centric resort experiences that blend fitness, relaxation, and social engagement. With a growing presence and a reputation for quality, Life Time Athletic Resorts provide a dynamic, growth-oriented workplace for hospitality professionals seeking to advance their careers while making a positive impact in the lives... Show More

Job Requirements

  • High school graduate or equivalent
  • minimum of 1 year of customer service experience
  • passion to serve others
  • effective communication skills

Job Qualifications

  • High school diploma or equivalent
  • bachelor's degree in hospitality preferred
  • minimum of 1 year of customer service experience
  • effective communication skills
  • passion to serve others

Job Duties

  • Operates as first point of contact for members and guests entering resort
  • exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • receives and facilitates incoming phone calls from members and guests
  • maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
  • serves as point of contact for new member acquisition and member retention interactions
  • engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.