Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $96,000.00
Work Schedule
Standard Hours
Benefits
fully subsidized membership
discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match (21 years of age and older)
training and professional development
paid sick leave where required by law
Medical
Dental
Vision
prescription drug coverage
short term and long term disability insurance
Life insurance
pre-tax flexible spending and dependent care plans
parental leave and adoption assistance
Paid Time Off
Job Description
Life Time is a premier fitness and lifestyle company dedicated to creating a healthier, happier world by providing members with an exceptional and comprehensive wellness experience. As a leader in the industry, Life Time offers state-of-the-art fitness centers, engaging programs, and a vibrant community designed to support each individual’s healthy way of life goals. With a strong commitment to service excellence and innovation, Life Time fosters an environment where employees and members thrive together, emphasizing value-based relationships and holistic well-being.
The Membership Concierge Leader role is a pivotal position within Life Time, charged with elevating the member and guest exper... Show More
The Membership Concierge Leader role is a pivotal position within Life Time, charged with elevating the member and guest exper... Show More
Job Requirements
- High school diploma or equivalent
- 3+ years of managerial experience
- 3+ years of customer service experience
- 3+ years of sales experience
- 3+ years of achieving budget goals
- CPR/AED certification required within 30 days of hire
Job Qualifications
- High School Diploma or Equivalent
- 3+ years of managerial experience
- 3+ years of customer service experience
- 3+ years of sales experience
- 3+ years of achieving budget goals
- CPR/AED certification required within 30 days of hire
- Bachelor's or Associate's degree
- Hospitality management or similar degree/certification
- Fitness related experience including PT or Group Fitness certification
- Superior time management skills
- Ability to prioritize tasks
- Adapts to change and innovation
- Experience with Microsoft Dynamics CRM and Microsoft Office Suite
Job Duties
- Regularly participates in Life Time's classes, activities, events and programming
- Embodies the Life Time brand commitment to a healthy lifestyle professionally and personally
- Leads in zone by exemplifying service excellence and being a member connectivity specialist
- Encourages team members to exceed their own expectations and aim for higher performance
- Onboard and certify team members - Cast to perfection and certify to exhaustion
- Provides guidance, help, coaching, and feedback to enhance member engagement
- Meticulously manages schedules and zone rotations to ensure optimal performance and efficiency
- Functional pro in executing business protocols including new member acquisition, existing member retention and new member connectivity
OysterLink is a restaurant, hospitality, and hotel job platform.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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