Life Time logo

Life Time

Membership Concierge Leader

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
wellness programs

Job Description

Life Time is a premier lifestyle and fitness company dedicated to providing exceptional member experiences and promoting a healthy way of life. With a commitment to inclusivity, diversity, and equity, Life Time fosters a workplace culture that values the unique contributions of each individual while maintaining a merit-based approach to recruitment, hiring, training, and promotion. As a leader in the health and wellness industry, Life Time operates state-of-the-art clubs that offer comprehensive fitness, wellness, and recreational services to encourage members and guests to live their best lives. The company emphasizes a premium brand experience, focusing on excellence in service execution,... Show More

Job Requirements

  • High school diploma or equivalent
  • 3+ years of managerial experience
  • 3+ years of customer service experience
  • 3+ years of sales experience
  • 3+ years of achieving budget goals
  • CPR AED certification required within 30 days of hire

Job Qualifications

  • High school diploma or equivalent
  • 3+ years of managerial experience
  • 3+ years of customer service experience
  • 3+ years of sales experience
  • 3+ years of achieving budget goals
  • CPR AED certification required within 30 days of hire
  • bachelor's or associate's degree preferred
  • hospitality management or similar degree certification preferred
  • fitness related experience including PT or group fitness certification preferred
  • superior time management skills preferred
  • ability to prioritize tasks preferred
  • adapts to change and innovation preferred
  • experience with Microsoft Dynamics CRM and Microsoft Office Suite preferred

Job Duties

  • Regularly participates in Life Time's classes activities events and programming
  • embodies the Life Time brand commitment to a healthy lifestyle professionally and personally
  • leads in zone by exemplifying service excellence and being a member connectivity specialist
  • encourages team members to exceed their own expectations and aim for higher performance
  • onboard and certify team members cast to perfection and certify to exhaustion
  • provides guidance help coaching and feedback to enhance member engagement
  • meticulously manages schedules and zone rotations to ensure optimal performance and efficiency
  • functional pro in executing business protocols including new member acquisition existing member retention and new member connectivity

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

A simple hiring platform for hospitality businesses.

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