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Life Time

Membership Concierge Leader

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $69,800.00 - $96,000.00
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Work Schedule

Standard Hours
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Benefits

a fully subsidized membership
discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match (21 years of age and older)
training and professional development
paid sick leave where required by law
Medical insurance
Dental Insurance
Vision Insurance
prescription drug coverage
Short term disability insurance
long term disability insurance
Life insurance
pre-tax flexible spending and dependent care plans
Parental leave
Adoption assistance
Paid Time Off
deferred compensation plan

Job Description

Life Time is a leading health and wellness company focused on providing a premium lifestyle experience through its luxury fitness centers, which feature state-of-the-art facilities and a broad range of health and fitness programming. Known for its commitment to fostering a healthy way of life, Life Time offers its members access to fitness classes, personal training, swimming pools, spa services, and community events designed to support their wellness goals. With a nationwide presence, Life Time combines a resort-style atmosphere with expert guidance and innovative programming, aiming to deliver an unmatched member experience that supports the physical, mental, and social well-being... Show More

Job Requirements

  • High school diploma or equivalent
  • 3+ years of managerial experience
  • 3+ years of customer service experience
  • 3+ years of sales experience
  • 3+ years of achieving budget goals
  • CPR/AED certification required within 30 days of hire

Job Qualifications

  • High school diploma or equivalent
  • 3+ years of managerial experience
  • 3+ years of customer service experience
  • 3+ years of sales experience
  • 3+ years of achieving budget goals
  • CPR/AED certification required within 30 days of hire
  • Bachelor’s or Associate’s degree preferred
  • Hospitality management or similar degree/certification preferred
  • Fitness related experience including PT or Group Fitness certification preferred
  • Superior time management skills
  • Ability to prioritize tasks
  • Adapts to change and innovation
  • Experience with Microsoft Dynamics CRM and Microsoft Office Suite

Job Duties

  • Regularly participates in Life Time’s classes, activities, events and programming
  • Embodies the Life Time brand commitment to a healthy lifestyle professionally and personally
  • Leads in zone by exemplifying service excellence and being a member connectivity specialist
  • Encourages team members to exceed their own expectations and aim for higher performance
  • Onboard and certify team members - Cast to perfection and certify to exhaustion
  • Provides guidance, help, coaching, and feedback to enhance member engagement
  • Meticulously manages schedules and zone rotations to ensure optimal performance and efficiency
  • Functional pro in executing business protocols including new member acquisition, existing member retention and new member connectivity

OysterLink - a hiring platform for restaurants and hotels.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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