Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
wellness programs
Job Description
Life Time is an innovative health and wellness company known for its premium fitness clubs and comprehensive approach to healthy living. Established as a market leader in the fitness industry, Life Time offers members everything they need to pursue a healthy way of life through exceptional service, diverse programming, and state-of-the-art facilities. The company is committed to fostering a welcoming and inclusive environment where every member experiences support and encouragement on their wellness journey. Life Time's focus on quality, member engagement, and community-building is reflected in its dedication to service excellence and continuous growth.
The Membership Concierge Leader... Show More
The Membership Concierge Leader... Show More
Job Requirements
- High school diploma or equivalent
- three plus years of managerial experience
- three plus years of customer service experience
- three plus years of sales experience
- three plus years of achieving budget goals
- CPR/AED certification required within 30 days of hire
Job Qualifications
- High school diploma or equivalent
- three plus years of managerial experience
- three plus years of customer service experience
- three plus years of sales experience
- three plus years of achieving budget goals
- ability to inspire and lead a team
- excellent communication and interpersonal skills
- proficiency in Microsoft Dynamics CRM and Microsoft Office Suite
- superior time management skills
- adaptability to change and innovation
- preferred bachelor's or associate's degree
- preferred hospitality management or similar degree or certification
- preferred fitness-related experience including PT or Group Fitness certification
Job Duties
- Regularly participates in Life Time’s classes, activities, events and programming
- embodies the Life Time brand commitment to a healthy lifestyle professionally and personally
- leads in zone by exemplifying service excellence and being a member connectivity specialist
- encourages team members to exceed their own expectations and aim for higher performance
- onboard and certify team members - Cast to perfection and certify to exhaustion
- provides guidance, help, coaching, and feedback to enhance member engagement
- meticulously manages schedules and zone rotations to ensure optimal performance and efficiency
- functional pro in executing business protocols including new member acquisition, existing member retention and new member connectivity
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Restaurants and hotels use OysterLink to hire.
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