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Life Time

Membership Concierge Leader

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $13.50 - $17.25
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
wellness programs

Job Description

Life Time is a premier lifestyle brand dedicated to helping individuals achieve their healthy way of life goals through exceptional fitness, wellness, and recreational services. Known for its premium clubs that combine state-of-the-art fitness facilities, engaging group classes, spa services, and family-friendly activities, Life Time fosters an environment where members can thrive physically, mentally, and socially. Established with a mission to connect members with programs and services tailored to their wellness journey, Life Time operates multiple centers nationwide, each designed to deliver a holistic and supportive experience for all members and guests. Whether you are a fitness enthusiast, someone beginning... Show More

Job Requirements

  • High school diploma or equivalent
  • 3+ years of managerial experience
  • 3+ years of customer service experience
  • 3+ years of sales experience
  • 3+ years of achieving budget goals
  • CPR/AED certification required within 30 days of hire

Job Qualifications

  • High school diploma or equivalent
  • 3+ years of managerial experience
  • 3+ years of customer service experience
  • 3+ years of sales experience
  • 3+ years of achieving budget goals
  • Bachelor's or Associate's degree preferred
  • Hospitality management or similar degree/certification preferred
  • Fitness related experience including PT or Group Fitness certification preferred
  • Superior time management skills
  • Ability to prioritize tasks
  • Adapts to change and innovation
  • Experience with Microsoft Dynamics CRM and Microsoft Office Suite

Job Duties

  • Regularly participates in Life Time's classes, activities, events and programming
  • Embodies the Life Time brand commitment to a healthy lifestyle professionally and personally
  • Leads in zone by exemplifying service excellence and being a member connectivity specialist
  • Encourages team members to exceed their own expectations and aim for higher performance
  • Onboard and certify team members - Cast to perfection and certify to exhaustion
  • Provides guidance, help, coaching, and feedback to enhance member engagement
  • Meticulously manages schedules and zone rotations to ensure optimal performance and efficiency
  • Functional pro in executing business protocols including new member acquisition, existing member retention and new member connectivity

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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