Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $104,700.00
Work Schedule
Standard Hours
Benefits
a fully subsidized membership
discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match (21 years of age and older)
training and professional development
paid sick leave where required by law
medical, dental, vision, and prescription drug coverage
short term and long term disability insurance
Life insurance
pre-tax flexible spending and dependent care plans
parental leave and adoption assistance
Paid Time Off
deferred compensation plan
Job Description
Life Time is a premier lifestyle company committed to delivering an exceptional wellness experience through its state-of-the-art fitness centers, recreational facilities, and wellness programs. As a leader in the health and wellness industry, Life Time focuses on promoting a healthy lifestyle and fostering vibrant communities by providing comprehensive amenities and services tailored to meet the needs of its diverse membership base. With a commitment to innovation, member satisfaction, and operational excellence, Life Time continuously strives to set the standard for premium health clubs and recreational environments.
The Membership Concierge Leader position at Life Time is a pivotal role responsibl... Show More
The Membership Concierge Leader position at Life Time is a pivotal role responsibl... Show More
Job Requirements
- High school diploma or equivalent
- 3+ years of managerial experience
- 3+ years of customer service experience
- 3+ years of sales experience
- 3+ years of achieving budget goals
- CPR/AED certification required within 30 days of hire
Job Qualifications
- High school diploma or equivalent
- 3+ years of managerial experience
- 3+ years of customer service experience
- 3+ years of sales experience
- 3+ years of achieving budget goals
- Bachelor’s or Associate’s degree preferred
- Hospitality management or similar degree/certification preferred
- Fitness related experience including PT or Group Fitness certification preferred
- Superior time management skills
- Ability to prioritize tasks
- Adapts to change and innovation
- Experience with Microsoft Dynamics CRM and Microsoft Office Suite
Job Duties
- Regularly participates in Life Time's classes, activities, events and programming
- Embodies the Life Time brand commitment to a healthy lifestyle professionally and personally
- Leads in zone by exemplifying service excellence and being a member connectivity specialist
- Encourages team members to exceed their own expectations and aim for higher performance
- Onboard and certify team members - Cast to perfection and certify to exhaustion
- Provides guidance, help, coaching, and feedback to enhance member engagement
- Meticulously manages schedules and zone rotations to ensure optimal performance and efficiency
- Functional pro in executing business protocols including new member acquisition, existing member retention and new member connectivity
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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