Life Time logo

Life Time

Membership Concierge Leader

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Salary
Rate:
Range $69,800.00 - $104,700.00
clock

Work Schedule

Standard Hours
diamond

Benefits

a fully subsidized membership
discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match
training and professional development
Paid sick leave
Medical insurance
Dental Insurance
Vision Insurance
prescription drug coverage
Short term disability insurance
long term disability insurance
Life insurance
Pre-tax flexible spending plan
Dependent care plan
Parental leave
Adoption assistance
Paid Time Off
deferred compensation plan

Job Description

Life Time is a premier health and wellness company dedicated to delivering a comprehensive and exceptional experience for its members. Known for its luxury athletic resorts, Life Time offers a robust suite of fitness, spa, and lifestyle services designed to support a healthy way of life. Emphasizing both physical fitness and social engagement, Life Time is committed to creating community-centric spaces that foster connection, motivation, and overall well-being. With a dynamic nationwide presence, Life Time constantly evolves to remain industry leaders in delivering quality fitness programs, innovative health solutions, and unparalleled member services. The company fosters an inclusive and diverse... Show More

Job Requirements

  • high school diploma or equivalent
  • 3+ years of managerial experience
  • 3+ years of customer service experience
  • 3+ years of sales experience
  • 3+ years of achieving budget goals
  • cpr/aed certification required within 30 days of hire

Job Qualifications

  • high school diploma or equivalent
  • 3+ years of managerial experience
  • 3+ years of customer service experience
  • 3+ years of sales experience
  • 3+ years of achieving budget goals
  • cpr/aed certification required within 30 days of hire
  • bachelor’s or associate’s degree preferred
  • hospitality management or similar degree/certification preferred
  • fitness related experience including pt or group fitness certification preferred
  • superior time management skills preferred
  • ability to prioritize tasks preferred
  • adapts to change and innovation preferred
  • experience with microsoft dynamics crm and microsoft office suite preferred

Job Duties

  • Regularly participates in Life Time’s classes, activities, events and programming
  • embodies the Life Time brand commitment to a healthy lifestyle professionally and personally
  • leads in zone by exemplifying service excellence and being a member connectivity specialist
  • encourages team members to exceed their own expectations and aim for higher performance
  • onboard and certify team members - cast to perfection and certify to exhaustion
  • provides guidance, help, coaching, and feedback to enhance member engagement
  • meticulously manages schedules and zone rotations to ensure optimal performance and efficiency
  • functional pro in executing business protocols including new member acquisition, existing member retention and new member connectivity

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

You may be also interested in: